Installation Administrator

• Schedule and coordinate installation crews for residential insulation projects.
• Confirm appointment dates with customers and maintain clear communication.
• Manage and update scheduling systems for efficient team deployment.
• Prepare and track all pre and post-installation documentation (permits, certifications, warranties).
• Maintain accurate records and ensure compliance with regulations and internal standards.
• Act as the primary point of contact for customer queries throughout the project life-cycle.
• Support project closeouts by verifying documentation and liaising with finance and ops teams.
• Collaborate with internal stakeholders (project managers, sales, technical staff).
• Communicate effectively with external parties, including suppliers and local authorities.

• Proven experience in an administrative role, ideally within construction, energy, or a similar field.
• Strong organisational skills with attention to detail and time management.
• Proficiency in scheduling tools, CRM systems, and Microsoft Office (Excel, Word).
• Excellent communication and customer service skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Confident in working with a wide range of internal and external stakeholders.
• Professional, approachable, and adaptable under pressure.

Vanrath