Customer Service / Sales Executive – OTE £40,000 – £45,000 pa
- Leeds
- Permanent
- Full-time
- Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
- Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
- Confidently presenting and selling product offerings
- Effectively communicating the value of our products and services to close sales and secure long-term contracts
- Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
- Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system
- Staying informed about industry trends, product developments, and competitor activity
- Proven experience in a sales role with a track record of success
- Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
- The ability to work both independently and collaboratively in a fast-paced environment
- The ability to adapt sales tactics based on customer feedback and changing market demands
- IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
- Strong organisation skills with a systematic approach to managing workloads
- First class attention to detail
- Active listening skills and a sound knowledge of general office systems, including digital filing