Front of House / Receptionist - Sundays

• A natural people-person who thrives in customer-facing roles
• Organised, reliable, and able to work independently
• Calm under pressure, with excellent communication skills

• Provide a professional, warm reception service for residents, visitors, and colleagues.
• Deliver food, beverage, and retail services to a high standard, ensuring every experience is positive and memorable.
• Manage telephone calls, visitor access, and booking systems for guest suites, event spaces, and meeting rooms.
• Respond promptly and confidently to fire alarms and first aid situations (training provided).
• Maintain a safe, clean, and welcoming environment across hospitality and reception areas.
• Support payroll preparation and general administration tasks for the Village Manager and wider team.

• Previous experience in both waiting (hospitality service) and reception roles.
• Ability to drive (due to location and potential duties).
• Confident and comfortable attending to fire alarms and first aid situations (training provided).

• First Aid trained
• Fire safety trained

• Age Well - We create a world where everyone can age well.
• Community - We believe in the power of community.
• Keep Improving - We get things done and look for ways to improve.
• Invest Wisely - We treat every penny as our own.
• Planet Positive - We work hard to have a positive impact on the planet.
• One Team - We support one another, succeed, and learn together.

• Full training for fire safety and first aid.
• A supportive and inclusive working environment.
• The chance to make a real impact in a warm, welcoming community.

Retirement Villages Group