Head of Operations and Claims – Renewable Energy
- London
- Permanent
- Full-time
If you're passionate about clean energy and have a strong background in operations and claims within the insurance industry, this is a high-impact leadership role with ample room for growth and influence.The Role
As the Head of Operations and Claims, you will oversee the full spectrum of operations and claims management within the renewable energy insurance portfolio. You will be responsible for developing and implementing strategies that enhance operational efficiency, ensure effective claims resolution, and maintain a profitable portfolio. This role will require you to collaborate with underwriting, risk engineering, actuarial teams, and leadership, while also ensuring smooth execution of claims processes across key renewable energy technologies, including:
- Utility-scale solar (PV and CSP)
- Onshore and offshore wind
- Battery energy storage systems (BESS)
- Emerging and hybrid clean energy technologies
- Lead the operations and claims teams, ensuring efficient processing of claims and operations.
- Oversee and improve operational workflows, ensuring alignment with profitability, efficiency, and customer satisfaction targets.
- Develop and implement claims management strategies, ensuring timely and accurate claims resolution.
- Collaborate with underwriting, risk engineering, and actuarial teams to ensure effective risk management and claims mitigation strategies.
- Drive continuous improvement across claims processes, utilizing data, technology, and industry best practices.
- Manage stakeholder relationships, including brokers, clients, and regulators, to ensure smooth communication and satisfaction.
- Stay on top of industry trends, regulatory changes, and best practices to keep the company ahead of the curve in claims management.
- Develop and implement performance metrics and KPIs to track team efficiency and effectiveness.
- Act as a thought leader within the company on claims management and operations strategy for the renewable energy portfolio.
- 7-10+ years of experience in operations and claims management, preferably within the renewable energy or power & infrastructure sectors.
- Proven leadership ability, with a track record of managing cross-functional teams and driving operational excellence.
- Strong knowledge of claims handling and operational processes, with an ability to manage complex claims in the renewable energy sector.
- A deep understanding of the renewable energy insurance space, including risk mitigation strategies for technologies like solar, wind, and battery storage.
- Strong commercial acumen, problem-solving skills, and a data-driven approach to process improvement.
- Ability to collaborate and communicate effectively across teams, with a focus on enhancing operational efficiency.
- Experience in international markets and exposure to the regulatory landscape governing renewable energy insurance.
- A competitive base salary + bonus + benefits package.
- A key leadership position with direct impact on the company's renewable energy strategy.
- The opportunity to shape the future of claims management within a rapidly growing sector.
- Flexibility to work remotely or in a hybrid setup.
- A purpose-driven environment that plays a key role in supporting the global energy transition.
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WeWork
No.1 Poultry
London
EC2R 8EJ, UK
Tel: +44 203 145 3333Manchester
ABC Buildings
Quay Street
Manchester
M3 4AE, UK
Tel: +44 161 515 3122Dubai
15th floor, The One Tower
Sheikh Zayed Rd
Dubai
United Arab EmiratesFrankfurt
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Tower One, Brüsseler Str. 1-3
Frankfurt
60327, Germany
Tel: +49 69 710 400 35Amsterdam
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105VR
Amsterdam
The Netherlands
Tel: +31 20 899 94 94Get in touchIf you'd like more information about our services, or to speak to one of our Consultants, contact us using the form below:
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