Service Manager Fleet Planning
- United Kingdom
- Permanent
- Full-time
- To ensure all HSQE standards are met in all work that is carried out by the fleet and actively encourage improvement to safe working practices through near miss reporting and leadership safety walks. Own the risk assessment review and creation process for their sites.
- Lead and manage a team of engineers, with team leaders and supervisors. Quantity and structure depends on the size/location of the fleets, customers and service/sales contracts.
- To create and roll out all internal KPI performance reporting on a periodic basis.
- To conduct Fleet planning for QL3 and QL4. Long term planning for QL1 exams.
- To ensure effective provisioning and resourcing for potential QL2 requirements.
- To provide proactive customer relationship management to cover all fleet issues.
- Long term view of resource availability for maintenance tasks. Align scheduled and reactive workload with respective depot workforce supervisors and team leaders.
- Planning and allocation of swing units (contract dependent).
- Liaise with the VCA manager for MFN contracts. Be the VCA manager for MUK contracts.
- Communication within the project team, 2nd level organization and headquarter functions.
- Ensure service readiness for contract fulfillment.
- Support pre-signoff phase for future contracts.
- Look for new revenue opportunities and support the sales team to secure them.
- Manage the competency of the team and create/delete skills as required.