
Contract Support Administrator
- Hammersmith, West London
- Permanent
- Full-time
- Production of quotes relating to extra works for the client, following through the administration process to obtain client purchase orders
- Raising job numbers and purchase orders on the Vixen system, ensuring all information is fully detailed, documented, and correct
- Keep an updated filing system of PO's, delivery notes, quotes, service sheets, etc which must be clearly documented for invoicing purposes
- Keep the HR system updated on staff absences / illnesses
- On a regular basis conducting invoicing for extra to contract works ensuring the information is correct and inline with the customer purchase orders
- On a monthly basis ensuring the main contract invoicing is raised in time to meet the month end deadlines
- On a weekly basis produce and manage the works in progress reports (WIP) in conjunction with the Account Director
- On a regular basis prepare and develop financial reports for the Account Director
- On a monthly basis, ensure the Engineers have the correct job numbers and information for any extra works on their timesheets, plus any expense claims
- Provide general administrative support to the site team and client which may include typing correspondence, production of spreadsheets, etc and general assistance when required for the Account Director
- Ensure the completion of records/forms to comply with QA processes, such as timesheets, absence/sickness forms and holiday requests
- Monthly input of timesheets and ‘Manpower Utilisation' details
- Upkeep of site-based training logs
- Other ad-hoc duties including ordering stationery, general supplies and uniform whenever required
- Sourcing shift cover for holidays and sickness in line with the contractual obligations
- Ability to gain the best from other employees
- Ability to delegate tasks and follow up for a timely completion
- Ability to take minutes from meetings with the client and employees
- Ability to communicate with the clients and Engineers, at all levels
- Ability to stay calm during major incidents and relay accurate information to the Account Director and/or Technical Manager
- Ability to work with finances at a high level
- Good Supervisory Skills
- Working knowledge of Microsoft Office, including Word, Excel, and Outlook
- Experience of using a facilities-based system, preferably Concept
- Ideally a minimum of four years' experience within facilities management/building services
- Financial / Procurement knowledge
- Reliable and conscientious
- Methodical in their approach to multiple tasks (able to prioritise)
- Time management skills