Retention Manager - Lexus

Vantage Motor Group

  • Leeds
  • £29,188 per year
  • Permanent
  • Full-time
  • 22 days ago
Brand new opportunity not to be missed! Vantage are looking for a Retention Manager to join our team based in Lexus Leeds. In return you will receive a competitive basic salary of £29,188.04 per annum and up to £55,188.04 including OTE plus excellent benefits!This is a full time role, working an average 5 day week between 08:30 - 18:00 with every other weekend off.At Vantage we have built carefully on our success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.What benefits we offer our employees:
  • Opportunity to join our subsided staff car scheme
  • Average commission paid during annual leave
  • Enhanced Maternity and Paternity package
  • Preferential rates for servicing / repairs on your family and friend's cars
  • Training and on-going development with the Award-Winning Lexus Academy
  • 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
  • Staff Car Scheme
  • Access to a membership with shopping discounts
  • Contributory workplace pension scheme
As your career progresses, we offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth.About the role:Our Sales and Retention Manager's purpose is to develop Vantage's name, group approach for customer retention and ensure there is accountability at a centre level. This is to enable us to deliver consistency in approach and performance for retention, increasing customer lifetime value. The role will develop and execute renewal strategies and manage the tracking of retention activity within the centre. Our Finance Renewal Manager will support the centre in ensuring they are set up for success to deliver retention activity, building relationships and providing coaching to help them achieve their goals. This role will form part of the Sales Management team.Our ideal Sales and Retention Manager will:
  • Enjoy working with people in a customer facing sales environment
  • Be data driven and the ability to interpret and analyse results to drive better customer and commercial outcomes whilst delivering KPI's
  • Have outstanding stakeholder management, able to deliver results working with cross functional teams
  • Be proactive and independent nature, always looking for ways to improve existing processes
  • Be creative, methodological problem-solving skills with a focus on efficient execution whilst
  • balancing big-picture thinking
  • Have excellent communication and presentation skills
  • Be organised and able to balance multiple projects and requests
  • You must hold a full clean UK Driving Licence
Sound Interesting?If you think you've got what it takes and would like to join our progressive motor group as a Sales and Retention Manager please click 'Apply' now.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

Vantage Motor Group