Responsibilities and Duties.Food BankTo assist at the front desk of the Food Bank, welcoming clients, reassuring clients who find their situation overwhelming, asking appropriate questions sensitively on a one-to-one basis.To record all new referrals either self or professional, and inform clients of when and where to collect their parcels.To maintain regular communication with referral agencies, responding to queries and issues and ensuring they understand the referral system.To provide clients with appropriate information in relation to accessing the Food Bank and transitioning to the Community Shop.To collate Food Bank statistics and data weekly for the Coordinator.To update the register weekly.To update case notes on a weekly basis and file appropriately.To compose letters for clients when required.To produce promotional material including leaflets and posters when required.To oversee the paperwork associated with the Christmas period.To assist the Facilities and Stock Manager with pulling out the Food Bank racks ready for volunteers to fill with stock before the Food Bank opens.FinanceTo manage the stationery and equipment budget.To purchase stationery and equipment required to ensure the food bank and shop can function efficiently.To ensure that all receipts, financial donations and Community Shop money are in place to be collected by Finance to enable proper accounting.MiscellaneousTo be a named First Aider on site.To work in the Community Shop when there is a shortage of staff and / or volunteers.LocationSheffieldSalary£15,340.01 pro rata (Full Time equivalent £25,566.68)Type of ContractPart TimeHours22.5 hoursBenefitsWe have the luxury of up to a 2-month transition plan to shadow the current post holder and ideally, we would like the successful candidate to start the week beginning 13th October 2025.Closing Date12-09-2025How to ApplyIf you would like to talk to someone about the role, please contact John initially by email: jtrhull@outlook.com To request an Application Pack please email (recruitment support from MCDT on behalf of the S2FPN): Lily@manorandcastle.org.ukWeb Link
Voluntary Action Sheffield