Restaurant Manager
- Hitchin, Hertfordshire
- £35,000 per year
- Permanent
- Full-time
- Support the site in creating a great and welcoming environment
- Encouraging the team to take pride in their work and provide highest standards of service
- Strive for excellence in all you do and driving the restaurant sales, understanding your labour budgets and your P&L.
- To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
- To effectively manage guest complaints, escalating if required
- Recognising and celebrating the successes of your team
- Implementing and training your team in maintaining our silver star service.
- Communicate effectively with the kitchen, your managers, your team and the guests
- Live the ACI values and work towards our mission of 'making people happy'
- Generous discount across all ACI sites on both food and drink
- Regular trips out to suppliers locally and internationally
- Great share of tips and tronc
- Staff meals on shift
- Rising Stars program for career progression within the company
- Cycle to work scheme
- 'Live your life', charity day off each year
- Wine at cost