Clinical Coder & Admin Support

NHS

  • Mansfield, Nottinghamshire
  • Permanent
  • Full-time
  • 15 days ago
The Clinical Coder and Admin Support role is integral to ensuring the accuracy and efficiency of patients records and administrative processes within the practice. The successful candidate will be responsible for coding clinical information, supporting administrative tasks and contributing to the smooth operation of the practice.Main duties of the jobThe predominant focus on the role is the clinical coding of medical correspondence received by the practice into patient records in a timely manner using a high level of accuracy.As a multi function role the expectation is for you to cover administrative duties at the need of the practice, especially at times of annual leave and / or sickness to ensure consistent management of the recalls, claims, reporting, results and premises.About usRoundwood Surgery operates from a purpose-built surgery in central Mansfield and benefits from a smaller branch surgery in Forest Town.We have a practice list size of approx. 13,500 and operate as a clinical training practice for junior doctors and medical students.We are a team of 5 GP Partners, 2 Salaried GPs, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 2 Health Care Assistants, 1 Phlebotomist and a full compliment of experienced reception and administration staff.Our core values are to ensure high quality patient-centred care, to promote an environment of openness, support and care for our patients and staff, to act professionally with integrity and provide a supportive and fulfilling environment where learning, education and development is at the heart of what we do.DetailsDate posted19 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Flexible workingReference numberA4601-25-0003Job locationsWood StreetMansfieldNottinghamshireNG18 1QQRoundwood Surgery47 Ellesmere RoadForest TownMansfieldNottinghamshireNG19 0EGJob descriptionJob responsibilitiesKey responsibilitiesClinical CodingAccurately read code clinical information using the appropriate coding systems received from external sources to ensure comprehensive and up-to-date patient records.Responsible for read coding and linking to existing and new problems.Responsible for summarising new patient records received into the Practice (Lloyd George records) in a timely manner.Management of the workflow system for correspondence received electronically or manually scanned for coding into patient records.Triaging documents that need clinical action and forwarding to the most appropriate clinical team for timely action such as Doctors or Pharmacists.Collaborate with healthcare professional to clarify and verify clinical information as needed.Ensure data quality and integrity by regularly reviewing and updating of patient information in line with governance standards and the provision of GDPR.Maintain an understanding of current coding guidelines and updates.Administrative SupportAssist the Admin Team with a high level of accuracy around general administrative duties including data entry such as reporting, claims, recalls, results admin and premises admin.Manage workflow into the Practice such as clinical letters, Accurx messages, emails and tasks in a timely manner.Supporting the Practice Management in the creation, review and maintenance of practice communications and materials such as practice policies and procedures in line with mandatory updates.Assist in the extraction and reporting of data audits, quality improvement initiatives and practice performance monitoring.Team CollaborationWork closely with clinical and administrative staff to support the delivery of high patient care.Participate in team meetings and contribute to the continuous improvement of practice processes.Prioritise the support for Clinical Coding or Administrative duties during times of annual leave or sickness.This is a reactive role and can be fluid in its delivery, the list is not exhaustive and there is a requirement to support team members as and when required. Job descriptionJob responsibilitiesKey responsibilitiesClinical CodingAccurately read code clinical information using the appropriate coding systems received from external sources to ensure comprehensive and up-to-date patient records.Responsible for read coding and linking to existing and new problems.Responsible for summarising new patient records received into the Practice (Lloyd George records) in a timely manner.Management of the workflow system for correspondence received electronically or manually scanned for coding into patient records.Triaging documents that need clinical action and forwarding to the most appropriate clinical team for timely action such as Doctors or Pharmacists.Collaborate with healthcare professional to clarify and verify clinical information as needed.Ensure data quality and integrity by regularly reviewing and updating of patient information in line with governance standards and the provision of GDPR.Maintain an understanding of current coding guidelines and updates.Administrative SupportAssist the Admin Team with a high level of accuracy around general administrative duties including data entry such as reporting, claims, recalls, results admin and premises admin.Manage workflow into the Practice such as clinical letters, Accurx messages, emails and tasks in a timely manner.Supporting the Practice Management in the creation, review and maintenance of practice communications and materials such as practice policies and procedures in line with mandatory updates.Assist in the extraction and reporting of data audits, quality improvement initiatives and practice performance monitoring.Team CollaborationWork closely with clinical and administrative staff to support the delivery of high patient care.Participate in team meetings and contribute to the continuous improvement of practice processes.Prioritise the support for Clinical Coding or Administrative duties during times of annual leave or sickness.This is a reactive role and can be fluid in its delivery, the list is not exhaustive and there is a requirement to support team members as and when required.Person SpecificationQualificationsEssential
  • Good knowledge of medical terminology
  • GCSE grade A to C in English and Maths
  • IT literate in Microsoft, specifically Word & Excel
  • Experience of using a clinical IT system
Desirable
  • Clinical Coding training (external course)
  • Competent in the use of Office and Outlook
  • 2 years experience of working in a Primary Care setting
Skills and AbilitiesEssential
  • Medical terminology
  • Ability to prioritise workloads
  • Good interpersonal skills
  • Ability to meet tight deadlines
  • Ability to make decisions
  • Ability to work under pressure
  • Ability to multi-task
ExperienceEssential
  • Medical terminology
  • General Practice experience
  • Knowledge of the NHS and other key agencies providing care
  • Excellent communication and interpersonal skills including the ability to provide information in different formats
  • Ability to work unsupervised
  • Evidence of collaborative working
  • Use of Windows-based software, Microsoft Office and internet
  • Decision making and problem-solving skills
  • Knowledge of Confidentiality and GDPR
Desirable
  • Excellent interpersonal and communication skills
  • Well-developed listening skills
  • Ability to work flexibly providing cover to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately
Person SpecificationQualificationsEssential
  • Good knowledge of medical terminology
  • GCSE grade A to C in English and Maths
  • IT literate in Microsoft, specifically Word & Excel
  • Experience of using a clinical IT system
Desirable
  • Clinical Coding training (external course)
  • Competent in the use of Office and Outlook
  • 2 years experience of working in a Primary Care setting
Skills and AbilitiesEssential
  • Medical terminology
  • Ability to prioritise workloads
  • Good interpersonal skills
  • Ability to meet tight deadlines
  • Ability to make decisions
  • Ability to work under pressure
  • Ability to multi-task
ExperienceEssential
  • Medical terminology
  • General Practice experience
  • Knowledge of the NHS and other key agencies providing care
  • Excellent communication and interpersonal skills including the ability to provide information in different formats
  • Ability to work unsupervised
  • Evidence of collaborative working
  • Use of Windows-based software, Microsoft Office and internet
  • Decision making and problem-solving skills
  • Knowledge of Confidentiality and GDPR
Desirable
  • Excellent interpersonal and communication skills
  • Well-developed listening skills
  • Ability to work flexibly providing cover to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately

NHS