Patient Care Coordinator

NHS

  • Wroughton, Wiltshire
  • £12.21 per hour
  • Permanent
  • Full-time
  • 6 days ago
We are looking to recruit friendly, enthusiastic and reliable GP Receptionist /Administrators (Patient Care Coordinators) to join our busy GP Practice based in Swindon.The ideal candidate would be a team player who has strong IT and communication skills. The post holder will need to be able to work well under pressure and cope with conflicting demands. A high level of accuracy and attention to detail is essential.This is an ideal job for someone looking to start and develop their career in the NHS or someone with experience who thrives in the busy GP environment. The candidate must be willing to learn and have the ability to manage multiple priorities.In return we offer investment in staff training and support with career development.We are currently recruiting for multiple positions with both full and part time available (hours to be discussed further at interview stage)Main duties of the jobKey Responsibilities:Open and prepare reception for surgeriesArrange appointments for doctor/nurse clinicsFollow our online triage system to either guide patients through it over the phone or support them to use it themselves.Receive and direct patients arriving for appointmentsFiling and pulling medical recordsOperate surgery computer and telephone systemBe able to use the photocopier/scannerAttend reception meetings as appropriate and assist with the development and improvement of receptions proceduresAbout usRidgeway View Family Practice is a well-established, friendly GP training Practice, with a list size of circa 15,000 patients located at 2 sites in Wroughton & Chiseldon. We are part of the Brunel Health Group and are proud to have been rated as Good by CQC. We strive to provide excellent care to our patients and are supported by dynamic well-established and highly professional teams.We are seeking to employ versatile and resilient receptionist/administrators (experience is preferable but not essential) who will;Facilitate the smooth running of reception areas in order to provide patients with a professional and efficient service and provide support to all GPs and other health care professionals.DetailsDate posted29 August 2025Pay schemeOtherSalaryDepending on experience From £12.21 per hour dependent on experienceContractPermanentWorking patternFull-time, Part-timeReference numberA1343-25-0005Job locationsWroughton Health CentreBarrett WayWroughtonWiltshireSN4 9LWJob descriptionJob responsibilitiesKey Responsibilities:Open and prepare reception for surgeriesArrange appointments for doctor/nurse clinicsReceive and direct patients arriving for appointmentsFollow our online triage system to either guide patients through it over the phone or support them to use it themselves.Operate surgery computer and telephone systemsBe able to use the photocopier / scannerTake general enquiries regardingtest results,prescriptions, fitness to workcertificates,requests for home visits, patient registrations,medicals.Attend reception meetings as appropriate and assist with the development and improvement of receptions proceduresJob descriptionJob responsibilitiesKey Responsibilities:Open and prepare reception for surgeriesArrange appointments for doctor/nurse clinicsReceive and direct patients arriving for appointmentsFollow our online triage system to either guide patients through it over the phone or support them to use it themselves.Operate surgery computer and telephone systemsBe able to use the photocopier / scannerTake general enquiries regardingtest results,prescriptions, fitness to workcertificates,requests for home visits, patient registrations,medicals.Attend reception meetings as appropriate and assist with the development and improvement of receptions proceduresPerson SpecificationExperienceDesirable
  • Experience of working in primary care or a GP practice
  • System One Experience
Interpersonal skillsEssential
  • - Friendly nature with excellent people skills
  • - Ability to work as part of a team
  • - Positive outlook and a calm demeanor when things get busy
  • - Quick learner who can follow instruction and is comfortable with using computer systems (training will be provided)
Person SpecificationExperienceDesirable
  • Experience of working in primary care or a GP practice
  • System One Experience
Interpersonal skillsEssential
  • - Friendly nature with excellent people skills
  • - Ability to work as part of a team
  • - Positive outlook and a calm demeanor when things get busy
  • - Quick learner who can follow instruction and is comfortable with using computer systems (training will be provided)

NHS