Customer Account Manager / Glasgow
Michael Page
- Glasgow
- £30,000 per year
- Permanent
- Full-time
- Receiving pre-qualified referrals from customers in financial difficulties who are interested in a debt solution.
- Complete a comprehensive assessment of each customer's circumstances, including their personal details, potential vulnerabilities, debt level, asset position, affordability, and reason for financial difficulty.
- Provide advice based on the customer's circumstances, detailing the debt solutions available, and make an informed recommendation.
- Draft paperwork with accuracy and attention to detail
- Convene and conduct meeting of creditors.
- Liaise with creditors over votes or to discuss modifications to arrangements.
- Provide support throughout the customer journey, ending with them entering into an arrangement.
- Be responsible for your individual KPIs, ensuring your portfolio of customers is well maintained and continually updated.
- Excellent salary of £31,500
- 29 days paid leave
- Two annual company events (Free bar)
- Access to box at OVO Hydro
- Company pension
- Health & wellbeing programme
- Vitality private medical insurance
- Employee referral programme
- Progression opportunities