Senior Technical Author
Foundry
- London
- Permanent
- Full-time
- Creating, updating, and maintaining comprehensive documentation for Nuke and Katana and associated products. This documentation includes user guides, reference guides and technical articles.
- Delivering against our annual product release roadmaps.
- Gaining a comprehensive understanding of Nuke and Katana’'s features, tools, and workflows.
- Proactively initiate reviews and improvements to documentation and platforms.
- Frequent and proactive collaboration with product managers, developers, and QA teams to ensure technical accuracy in documentation and to stay updated on new features and updates.
- Incorporating feedback to improve documentation, effectively addressing stakeholder and user requests and queries.
- Maintaining analytics and providing insights to improve the documentation based on audience viewing statistics.
- Collaborative technical writing review processes, ensuring content consistently meets high-quality standards.
- Working with wider Marketing teams to align documentation with broader company messaging, brand guidelines, and customer education initiatives.
- Owning documentation-related projects, driving them to completion, and maintaining visibility and updates for all progress and blockers.
- Organizing, and prioritising workload independently.
- Administering and updating project tracking tools, including Asana and GSuite apps.
- Working effectively in a dynamic and fast-paced environment, handling frequent updates and changes.
- Staying updated with industry trends, new tools, and best practices in technical writing and training in similar domains to continually enhance the quality and relevance of the documentation.
- At least five years of experience in technical writing for complex software applications.
- Excellent written English, accurate editing and proofreading skills, and demonstrable experience writing documentation to a high standard.
- Ability to understand and analyse complex software features to create accurate and user-friendly documentation.
- Familiarity with Nuke, Katana, or similar node-based compositing software. A good understanding of visual effects (VFX) processes and terminology.
- Strong collaboration skills to work with various stakeholders including developers, product managers, and customers.
- Able to provide concise and insightful feedback on written material.
- Good problem solver with an eye for process, platform, and content improvement.
- Experience using MadCap Flare for topic-based single-sourcing.
- Good familiarity with Docs as Code platforms such as Sphinx, Hugo, or AsciiDoc.
- Solid grasp of HTML and CSS.
- Ability to work to tight deadlines in a fast-paced development environment.
- Proven ability to work autonomously with minimal assistance from colleagues.
- Project management experience.
- Experience in document translation tools, including recent AI-based solutions.
- Experience in using GIT for version control.
- Familiarity with Asana and Confluence.
- Analyses new information and uses their experience to make sound judgements on its accuracy, quality, and value.
- Knows when to listen and when to share.
- Strives to understand how it feels to be in the customer’s shoes.
- Builds relationships that enable the achievement of team tasks.
- Shares ideas with others and uses feedback to challenge assumptions.
- ension scheme & life assurance
- Health cash plan & medical insurance
- Bonus scheme
- Season ticket loan
- Company’s social events
- Anniversary day off
- Passion Days
- Flexible working
- Annual personal learning & development time