Route Control Manager
- Swindon
- £55,596-65,966 per year
- Permanent
- Full-time
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!As a Network Rail employee, you will enjoy a wide range of benefits!· Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.· A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.· GWR ticket alliance - Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.· Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.· A range of Pension schemes to choose from· Effectively manage work-life balance with a 35hrs per week contract, flexible leave, and enhanced family friendly support.· 5 days paid volunteering leave.· 2 weeks paid reserve leave for the Armed Forces community.In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours..We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone.Brief DescriptionTo manage the delivery of the daily train plan within the control to meet the differing needs of rail industry customers. Maintain relationships with train operators and other key industry partners to minimise the impact of any disruption to both the timetable and passenger journeys and other customer operations.About the role (External)Your Main Responsibilities will be to:1. Lead the safe delivery of the daily train plan both during normal running and disruptive events and in the management of Very Short-Term Planning activity.2. In the event of a major incident or severe disruption to the service, act as Gold Command to provide strategic direction to control and other response personnel and set up and manage the major incident room.3. Lead the management of safety of the line incidents in accordance with safety standards and statutory requirements.4. Lead the control team dissemination of safety critical and other information and introduce and maintain a system of recording operational safety and performance incident information in accordance with the relevant company standards, procedures, and statutory requirements, to provide safety, performance and management reporting information at the required frequencies.5. Manage the development and application of appropriate contingency plans in times of disruption, to minimise delays and cancellations to customers.6. Lead incident reviews giving appropriate consideration to customer needs, Network Rail and train operators positions and establish a system to monitor and review the implementation of recommendations and the effect on future performance.7. Lead the development of process integration within the control environment, to develop more effective approaches to management of the train plan, incidents, and provision of customer information.8. Contribute to development and maintenance of up to date operational and safety policies and procedures, relating to train service delivery, control of operations and control personnel.9. Manage the integrity of sensitive operational and security documentation.You will ideally have· Experience of leading teams within a control, logistics or operations environment· Experience of strategic decision-making· Good negotiating skills and ability to make objective decisions.· Able to manage conflict, influence others and work under pressure.· Knowledge of Network Rail and Train Operating Companies within the Route and the key aspects of their business· Knowledge of Train Operator performance regime and targets· Understanding of operational rules and regulations· Good geographical knowledge of applicable RouteWhat could set you apart· Previous experience of working within a safety critical communications environment· Geographical knowledge of adjoining RoutesNot sure if you meet all the requirements? Let us decide.How to apply (External)This role is a band 3C £55,596- £65,966 per annum.Closing date: 12th September 2025. Late applications will not be accepted.Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.Click 'apply now' to apply.We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.Diversity and inclusion are more than just buzz words for us. We're constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we're working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact or visit the connect page: . For all other support please contact your HR Business Partner.Network Rail is a and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.All offers of employment are conditional upon satisfactory completion of pre-employment checks.Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.