
Housing Officer
- Livingston, West Lothian
- £15.00-18.00 per hour
- Temporary
- Full-time
Location: Livingston
Hours: 30 hours per weekDuration: Temporary until March 2026Pay Rate: £15 - £18 per hourAre you passionate about making a difference in your community? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, we have the perfect role for you!Our client provides safe, affordable, and quality housing to their residents. They believe that everyone deserves a place to call home, and they work tirelessly to support the community through innovative housing solutions and exceptional service.As a Housing Officer, you will be at the forefront of their mission, working directly with residents to ensure their housing needs are met.Key Responsibilities:
- Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections.
- Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues.
- Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary.
- Resident Involvement: Promote the Association's work and attend tenant meetings.
- Administration: Maintain accurate records and adhere to performance standards.
- Ideally experience in housing roles, estate management, repairs, arrears
- management, and using the UC Landlord Portal
- Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice
- Excellent communication, organisation, and computer skills
- Commitment to equal opportunities and high service standards
- Clean driving license and access to a car
- Positive and 'can-do' attitude
- Commitment to openness, accessibility, honesty, integrity, and respect
- Friendly and supportive approach
- Weekly pay for added financial convenience.
- 28 days of paid annual leave based on a weekly accrual.
- Access to discount vouchers with various high street brands.
- Eye care vouchers and contribution towards glasses for VDU purposes.
- Support from our team to aid in finding permanent work and expert interview guidance.
- Pension scheme options with employer contributions.
- Statutory Sick Pay in case you find yourself under the weather.
- Access to our assistance programme offering free, confidential, and independent advice on various issues.
- Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms.