French speaking Customer Service Administrator
Euro London Appointments
- Exeter
- Permanent
- Full-time
- Accurate, Swift Customer Order, and Credit Processing: Process customer orders and credits efficiently, ensuring accuracy and timeliness.
- Manage Sales Orders and Customer Enquiries: Oversee the entire sales order process, addressing customer inquiries promptly and professionally.
- Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
- Monitor and Manage Deliveries: Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.
- Native Level Fluency in French: Excellent verbal and written communication skills in French are essential for effective customer interaction.
- Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
- Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
- SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.
LogicMelon