Accounts Receivable Consultant
Alchemy Global Talent Solutions
- Greater London
- Permanent
- Full-time
- Generate and issue accurate, timely customer invoices using the ERP system
- Maintain and monitor Accounts Receivable ledger, performing regular reconciliations and managing aging balances
- Proactively contact clients via email and phone to collect overdue payments and resolve billing disputes
- Analyze AR aged reports, identify trends, and escalate high-risk items
- Collaborate with operations and account management teams to clarify billing discrepancies
- Record and apply customer payments (including bank, credit card, ACH) to the correct accounts
- Investigate and resolve payment issues, misapplied funds, and short payments
- Support month-end close processes, including journal entries, accruals, and reporting
- Assist in audit preparation and compliance with internal controls
- Identify and drive improvements in AR processes and client communications
- Provide regular KPI reports (DSO, collections metrics) to finance leadership
- Maintain highly accurate customer account data in ERP and CRM systems
- 2+ years of Accounts Receivable or collections experience in a B2B environment (finance, logistics, HR, relocation, sector experience would be advantageous)
- Strong communication skills-confident with clients and internal stakeholders
- Highly organized with meticulous attention to detail and ability to multitask
- Proficiency in Excel and accounting/ERP software
- Ability to achieve KPI targets and manage aged receivables effectively
- Customer-service oriented mindset, capable of navigating disputes diplomatically
- Experience working within hybrid teams (mix of in-person and remote) a strong asset