Commercial Service Advisor
- Ashford, Kent
- £30,000 per year
- Permanent
- Full-time
- Basic Salary Up to £30,000
- OTE's £37,400
- 08:00am - 17:00pm Monday to Friday
- 1 in 4 Saturdays 08:00am - 13:00pm
They have a large a successful service operation and our looking to expand their team to keep up with demand.What's in it for you as a Commercial Service Advisor?
- Basic Salary up to £30,000
- OTE £37,400
- Monday to Friday 08:00 - 17:00
- 1 in 4 Saturdays, 08:00 - 13:00pm
- A supportive Management Structure
- Future Development Opportunities with Group.
- To handle customer enquiries and queries promptly and efficiently.
- Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
- Accurately maintain the service department loading system in line with workshop capacity.
- Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
- Understand and adhere to manufacturer service requirements.
- Maintain relevant systems ensuring accuracy at all times.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Full UK Driving Licence.
- Have a good attitude to work at all times.
- Strong organisational Skills
- Ideally experience within the automotive sector
- Strong customer service skills
- An understanding of Vehicles and common issues
- Right to Live & Work within the UK