
Associate Director, Financial Services, Organisation and Workforce Transformation, Future Organisation - Human Capital
- England
- Permanent
- Full-time
- Deep industry expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech.
- Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential.
- Data-driven insights: We don't rely on intuition and leverage data and analytics end-to-end to inform our recommendations and ensure solutions are aligned with business objectives.
- Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required.
- Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices.
- Manage and mentor multi-disciplinary teams to deliver exceptional client service.
- Drive business development by identifying and pursuing new opportunities, building strong client relationships, and contributing to the growth of our practice.
- Contribute to thought leadership, driving innovation in Human Capital, Financial Services.
- Shape the future of our team through thought leadership, innovation, and role modelling Deloitte's shared values.
- Significant experience in Financial Services consulting, with a strong understanding of industry trends, challenges, and regulations. This can be specific but not limited to a key Sector.
- Demonstrated ability to analyse and translate strategic objectives into actionable implications for an organisation's operating model and capability requirements within a Financial Services context.
- Strong commercial acumen with strong experience of the consulting sales cycle including opportunity assessment, compelling proposal development and storytelling, and effective negotiation strategies.
- Proven track record of leading and delivering large-scale organisation design and transformation projects and the ability to manage senior stakeholders effectively and manage complex and diverse client scenarios, focusing on high quality outcomes
- Expertise in enterprise transformations, operating model design, organisation design, and workforce planning.
- Proven experience designing work, roles, and organisations for functions within Financial Services - This could include experience with Digital Transformation initiatives, Mergers and Acquisitions, or new operating models in areas such as Banking, Asset Management, or Insurance
- Demonstrate a strong understanding and experience of applying emerging technology context to organisation transformation such as the growing capability of AI and GenAI
- Acute awareness of risk management and managing risks associated with people, processes, systems, change, and commercials.
- Strong analytical, problem-solving, and communication skills.
- Passion for innovation and driving change in a dynamic environment.
- Innovative mindset and keen interest in the newest thinking around transformation, the future of work, and technology disruptors.
- Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking, and service design