Lead EDM Consultant (Workday Product)
- Belfast
- Permanent
- Full-time
As a Lead EDM Consultant in Kainos, you’ll work to implement and configure our exciting Employee Document Management application for Workday for our global customer base, typically leading a workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll lead projects and support our customers throughout their deployment journey. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them.MINIMUM (ESSENTIAL) REQUIREMENTS:
- Strong understanding of Workday products either/or HCM as well as any specialist Capability
- Experience in the Workday consultancy ecosystem and a relevant Workday certification
- Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
- Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
- Strong commercial awareness and full understanding of project and business dynamics
- Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers
- Able to lead a functional workstream on a prime implementation throughout the full project lifecycle
- Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants
- Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:
- Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
- Providing support so that your and your team’s goals can be achieved
- Reviewing and refining goals for relevance and to keep performance on track
- Reviewing performance against goals and provide feedback
- Conducting 1:1 monthly and/or project completion feedback meetings
- Requesting and providing regular feedback in Workday
- Completing End of Year reviews and agreeing the outcomes for the year
- Identifying training to support your and your team’s development
- Pursuing and supporting your and your team members’ career paths and progression
- Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
- Actively being involved in recruitment/interviews
- Reviewing attrition and retention metrics