Helpdesk Advisor

Regional Recruitment Services

  • Bolton, Northumberland
  • £30,000 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Helpdesk Advisor – Construction IndustryLocation: BoltonSalary: Up to £30,000 per annumHours: Full-Time | Monday to Friday, 8:00am – 5:30pmContract: Permanent PositionWe are currently recruiting for an experienced Helpdesk Advisor to join a well-established construction business based in Bolton. This is an exciting opportunity for someone who has previously worked within the construction industry and holds a Health & Safety qualification (such as NEBOSH or IOSH).What’s in it for you?
  • Salary up to £30,000 per year (depending on experience)
  • Friendly and supportive team environment
  • Long-term job stability in a growing company
  • Office-based role with sociable working hours (no weekends!)
The Role:As a Helpdesk Advisor, you’ll act as the first point of contact for incoming enquiries and job requests from construction sites and internal teams. Your role will involve:
  • Handling calls and emails from site teams, clients, and suppliers
  • Logging, prioritising, and allocating jobs to engineers and subcontractors
  • Ensuring compliance with health and safety processes and documentation
  • Liaising with site managers and providing admin support
  • Maintaining accurate records of job statuses and deadlines
About You:
  • Previous experience in a Helpdesk, Admin, or Coordinator role
  • Background in the construction industry is essential
  • Holds a Health & Safety qualification (NEBOSH or IOSH)
  • Strong organisational and communication skills
  • Proficient with Microsoft Office and confident using internal systems
This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to join a company where they can really make an impact.Apply now or call Regional Recruitment Services on 0116 485 0057 for more information or email chloe@regionalrecruitment.com

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