Alliance for Better Care are looking for a HR Coordinator to join their dedicated and collaborative team.Proposed salary: Band 5.1 - 5.12 on the ABC pay scale, which is equivalent to £28,321.79 - £35,214.59 per annum dependent on experience (pro rata)Hours of work:Full time and part time hours consideredTenure:PermanentBase:Hybrid mixture of home working and ABC main offices (Crawley & Horley)We reserve the right to close this vacancy early if we receive sufficient applications.Main duties of the jobMain duties of the jobRecruitment
Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites
Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times
Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process
Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements
Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated
Ensure the Recruitment Trackers and HRIS are kept up to date at all times
About usAlliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.Our ValuesWe innovateIf we can do something better, we should.We are honestEven when it is difficult.We careAnd put the patient first.We are inclusiveWe listen and we act.We deliverAnd we are known to like a challengeBenefitsGenerous annual leave allowanceAccess to NHS pensionBespoke training programmeCycle to Work SchemeEmployee Assistance ProgrammeEnhanced maternity and paternity payNHS discountsLeadership Development ProgrammeSalary sacrifice schemes technology and electric vehicleDetailsDate posted01 September 2025Pay schemeOtherSalary£28,321.79 to £35,214.59 a yearContractPermanentWorking patternFull-time, Part-time, Flexible workingReference numberB0141-25-0069Job locationsHorley Health Hub120 Victoria RoadHorleySurreyRH1 1EBSouthpoint OfficeOld Brighton RoadCrawleyRH11 0PRJob descriptionJob responsibilitiesHR Coordination
Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires
Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan and of the Learning Management System and ensure that all staff have engaged appropriately with statutory and mandatory training
Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files.
Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff
Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook
People Services customer service
Offer assistance to ABC employees regarding the HRIS
Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies
Offer advice to line managers on People Services policies and processes
Support line managers to ensure 1:1s and Appraisals are taking place as per ABC Policy
Reporting
Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required
Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results
Other Duties
Support on People Services projects as and when required
Collate feedback where possible
Comply with the organisations directives, policies and procedures and those in the Staff Handbook
Comply with GDPR at all times
Undertake any other additional administrative duties appropriate to the post as requested by ABC
Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires
Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan and of the Learning Management System and ensure that all staff have engaged appropriately with statutory and mandatory training
Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files.
Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff
Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook
People Services customer service
Offer assistance to ABC employees regarding the HRIS
Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies
Offer advice to line managers on People Services policies and processes
Support line managers to ensure 1:1s and Appraisals are taking place as per ABC Policy
Reporting
Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required
Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results
Other Duties
Support on People Services projects as and when required
Collate feedback where possible
Comply with the organisations directives, policies and procedures and those in the Staff Handbook
Comply with GDPR at all times
Undertake any other additional administrative duties appropriate to the post as requested by ABC
Person SpecificationQualificationsEssential
Level 3 CIPD qualified or equivalent experience
OtherEssential
Champion of equality and valuing diversity
Ability to maintain trust
Professional, calm, and efficient manner
Positive and flexible approach to work
ExperienceEssential
Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc.
Experience working as part of a team and working independently
Experience of client facing roles and customer service
Desirable
Experience of working in healthcare
Good knowledge of Cezanne and LMS
Knowledge, Skills and AbilitiesEssential
Knowledge of latest UK employment law and HR practices
Strong customer focused attitude
Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, and Powerpoint.
Good working knowledge of using HRIS
Understanding of Confidentiality and Data Protection Act. Understanding of CQC Governance procedures and requirements to work in healthcare roles
Excellent written and verbal communication skills
Ability to work flexibly, use initiative, prioritise workload and delegate Excellent customer service skills
Confidence in working remotely and using technology to facilitate this Ability to work to deadlines and to deliver on objectives
Desirable
Knowledge of NHS Commitment and evidence of Continuing Professional Development (CPD)
Person SpecificationQualificationsEssential
Level 3 CIPD qualified or equivalent experience
OtherEssential
Champion of equality and valuing diversity
Ability to maintain trust
Professional, calm, and efficient manner
Positive and flexible approach to work
ExperienceEssential
Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc.
Experience working as part of a team and working independently
Experience of client facing roles and customer service
Desirable
Experience of working in healthcare
Good knowledge of Cezanne and LMS
Knowledge, Skills and AbilitiesEssential
Knowledge of latest UK employment law and HR practices
Strong customer focused attitude
Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, and Powerpoint.
Good working knowledge of using HRIS
Understanding of Confidentiality and Data Protection Act. Understanding of CQC Governance procedures and requirements to work in healthcare roles
Excellent written and verbal communication skills
Ability to work flexibly, use initiative, prioritise workload and delegate Excellent customer service skills
Confidence in working remotely and using technology to facilitate this Ability to work to deadlines and to deliver on objectives
Desirable
Knowledge of NHS Commitment and evidence of Continuing Professional Development (CPD)
