
Credit Controller
- Bristol
- £28,000 per year
- Permanent
- Full-time
- Manage customer accounts to ensure timely payment of debt
- Accountable for your allocated ledger
- Manage the collections and resolution of debt and individual queries
- Reducing aged debt profile
- Reduction of debt over 90 days
- Unallocated cash
- Processing of credit card payments
- Setting up customer payment plans in line with company policy
- Taking payments over the telephone
- Weekly and monthly reports
- Allocating payments to relevant accounts
- Reconciling customer accounts
- Resolving invoice and delivery queries
- Obtain proof of delivery and providing copy documents
- Place customer accounts on stop, and releasing orders where appropriate
- Provide administration for customer accounts
- Using the most effective method to collect outstanding debt, either telephone or email
- Highlight and investigate any exceptions and variances
- Allocating and creating credit notes
- Preparing files and information for litigation
- Liaising with other departments
- Previous experience in credit control or customer service role essential
- Excellent interpersonal and communication skills
- Able to prioritise workload and demonstrate flexibility
- Good attention to detail
- Able to work as a part of a team
- £25,000 - £28,000
- Onsite parking
- Bonus
- Hybrid working
- Other great benefits
LogicMelon
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