Contract Manager

Logistics UK

  • Royal Tunbridge Wells, Kent
  • £30,000-40,000 per year
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
As a Contract Manager, you will lead revenue growth by managing complex service contracts, overseeing pricing strategies, and preparing competitive quotations. You will collaborate across teams to ensure seamless service delivery, provide expert guidance on PCN legislation, and identify new business opportunities. The role also champions the adoption of Vision and represents Logistics UK externally. All while fostering strong member relationships and upholding our core values.Why Join Logistics UK?Joining us means being part of a forward-thinking organisation at the forefront of the logistics industry. You will have the chance to network with key players, develop your expertise, and influence one of the most critical sectors in the UK.Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.Key Responsibilities​This role is responsible for driving revenue growth within the PCN business unit by developing and managing complex service contracts with members. This role involves overseeing pricing structures, preparing quotations for prospective members, and maintaining strong relationships with both new and existing members to ensure continued engagement and satisfaction
  • Contract Management: Develop, manage, and review complex contractual documentation and service agreements, including renewals and performance oversight.
  • Customer Engagement: Lead regular contract review meetings with key PCN customers to ensure satisfaction and alignment with service expectations.
  • Collaboration & Support: Work closely with Account Managers, the PCN operations team, and the Member Advice Centre to ensure seamless service delivery and up-to-date guidance on legislation.
  • Commercial Insight: Monitor and analyse PCN profiles, assess commercial status, and identify opportunities for savings and new business development.
  • Strategic Development: Contribute to product development and promote the adoption of Vision through training and engagement with members.
  • Brand Representation & Values: Represent Logistics UK externally, support marketing initiatives, and consistently embody the organisation’s core values: Excellence, Dynamism, Togetherness, and Reputation.
Requirements
  • Proven experience in business contract management, including handling complex service agreements.
  • Ability to quickly learn and adapt to new software platforms and systems.
  • Strong technical skills and proficiency with a range of digital tools and platforms.
  • Skilled in analysing, interpreting, and manipulating data to support decision-making and strategic planning.
  • Knowledge of PCN legislation and the related marketplace (desirable).
  • Experience of working in a matrix-management environment (desirable).
BenefitsWe value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.
  • 25 days of annual leave plus bank holidays
  • Christmas Working Arrangement for extra days off during the festive period
  • Health Cash Plan for all employees and Private Medical Insurance for managers
  • Employee Assistance Programme and Mental Health First Aiders
  • Enhanced Family Leave policy
  • Flexible and remote working arrangements
  • Two paid days off per year for charity or volunteering work
  • Various learning and development opportunities
  • Range of pension schemes
  • Award scheme to recognise outstanding employees
  • Life Assurance Scheme for peace of mind

Logistics UK