Building and Workplace Experience Manager

Pareto FM

  • Solihull, West Midlands
  • Permanent
  • Full-time
  • 22 days ago
paretofm and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" > Career menuEmployee Candidatecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInFM Operations · BirminghamBuilding and Workplace Experience ManagerWe established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this jobblocks--cover--scroll#handleScrollDown" title="Scroll to content">Location: Site based- Solihull- B90Hours: 40 hours a week flexible (8am - 5pm)Building Manager elementPareto are looking to employ an experienced Building Manager to manage one of our accounts. The successful candidate will be able to demonstrate exceptional experience in people management, health and safety, compliance, process implementation and ownership of day to day operations.This will include experience working as a supplier delivering to clients. A thorough understanding of process implementation, compliance and health and is essential. We are looking for an exceptional communicator that will be able to manage multiple stakeholders, whilst maintaining the highest levels of service at all times.We need someone that is ambitious, self-driven, professional and the hardest worker in the room.Key responsibilities :
  • Ensures all HR and Health & Safety policies and procedures are implemented, communicated,
understood and adopted
  • Ensure compliance with audit requirements
  • Use statistical methods to analyse data and generate useful business reports driving insights
to action
  • Delivering business cases
  • Deliver large hard and soft service supplier management
  • Manage the overall services provided within the facility
  • Develop and manage analytical capability levels within the team
  • Create a budget for various facility needs and expenses
  • Provide and track savings and efficiencies
  • Manage the maintenance of the building by performing repairs or contracting maintenance
services as needed
  • Track building and asset upkeep as well as anticipated long- and short-term improvements
and maintenance
  • Ensure the security of the building by researching and implementing various security
measures, such as surveillance cameras or security staff members
  • Respond to emergency situations or other urgent issues involving the facility
  • Overall financial, compliance and health and safety responsibility of the account
  • Compiling KPI and month end reporting for stakeholders
  • Financial forecasting and accruing for variable and core costs
  • PPM delivery ownership to specific deadlines
  • Supplier management
  • People management including HR tasks such as return to works, performance management,
absence, interviews and disciplinary investigations
  • Supplier contract renewals
  • P&L monitoring
  • Continuous improvement
  • Innovation
  • Driving sustainability throughout the account
Key Requirements
  • Proven analytical capability
  • Ability to present data in a meaningful way driving insights to action
  • Supplier management experience
  • Financial reporting and control
o Compliance focused
  • Health and safety focused with experience of managing health and safety for a team
  • People management experience
Experience and knowledge
  • Experience of being involved with a Successful mobilisation and stabilisation
  • MS Office with advanced MS Excel and PowerPoint skills
  • Proven leadership skills, with a proactive attitude
  • Ability to quickly analyse and assimilate data and make recommendations based on this
  • Ability to influence peers and management on your perspective or decision making
  • Outstanding verbal and written communication skills and the credibility to effectively build
relationships with a wide variety of stakeholders both internally and externally
  • Ability to align and engage the team to achieve the Company's vision, strategy and goals.
  • Courage to initiate and lead change to drive success
  • Creativity and innovation
  • Health and safety qualified- preferably NEBOSH
  • Financial management
  • Supplier management
  • Soft and hard services
  • Supplier contract understanding (T&C's, SLA's and KPI's)
  • SFG20, Legionella, Asbestos, fire safety regulations, building regulations, CDM
  • Contract growth
  • Implementation of health and safety initiatives and procedures
  • Risk assessment compilation
  • Presentations
Workplace Experience Manager elementMain FunctionThe Workspace Manager plays a key role in overseeing the Workspace Management function, ensuring operational excellence in a fast-paced and evolving environment. Reporting to the Head of Workspace, you'll implement processes, manage budgets, lead projects, and enhance the working environment to support employee engagement and operational efficiency. A forward-thinking approach and strong understanding of workplace trends are essential.What You Will Be Doing1. Stakeholder EngagementCollaborate with key stakeholders to ensure workspace services align with business needs across all corporate offices and support the retail teams.Serve as the primary point of contact for workspace-related initiatives and feedback.2. Budget ManagementEnsure cost-effective service delivery within budget constraints.3. Project LeadershipSupport the Workplace PM team with office-specific projects.Take a lead role in managing internal office relocations and similar initiatives.4. Vendor & Supplier ManagementEnsure services are delivered to the highest standards while maintaining ethical business practices and compliance, including preventative and reactive maintenance.5. Health & Safety (H&S)Collaborate with the HSQA team to implement H&S procedures that ensure a safe working environment.Maintain compliance with health, safety, and environmental regulations.6. Business ContinuityPartner with the Business Continuity team to ensure readiness for events that could disrupt business operations.7. Employee Wellbeing & EngagementDrive workplace initiatives that promote a positive environment and enhance employee wellbeing and experience.Department Locations Birmingham Monthly salary £45,000 - £52,500New VacanciesBirminghamPareto was founded to revolutionise the workplace sector-built to be different, driven to shape the future of work. With diversity, innovation, and bold thinking at our core, we've challenged the norm and been recognised as the disruptor in FM.Now, as the Pareto Group, our acquisition of Sowga strengthens our expertise in mechanical and electrical engineering, expanding our ability to deliver cutting-edge, client-focused solutions.
Together, we're redefining the industry-and we want ambitious talent to be part of the journey.careersite--jobs--form-overlay#showFormOverlay">Apply for this job jobs--overlay#closeOverlay">FM Operations · BirminghamBuilding and Workplace Experience ManagerWe established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.Loading application formCareer site
  • cookie-preferences#openCookiePreferences" class="company-link font-company-body text-unset py-1">Manage cookies
LocationsDepartments·Already working at paretofm?Let's recruit together and find your next colleague.blocks--auto-join--form#focusEmailField"> blocks--auto-join--form#handleBefore turbo:submit-end-
blocks--auto-join--form#handleComplete" action="/en-GB/auto_join" accept-charset="UTF-8" method="post">

Pareto FM