
Senior Manager - SAP SuccessFactors - Learning
- London
- Permanent
- Full-time
- Lead the gathering and analysis of client requirements through workshops, interviews, and documentation review.
- Lead client engagements, understanding their learning and development needs, and designing tailored solutions using SuccessFactors Learning Management System (LMS).
- Provide expert guidance on integrating SuccessFactors LMS with other HR systems, learning technologies, and content providers to create a unified learning experience.
- Advise clients on best practices for learning within the SuccessFactors ecosystem.
- Design SuccessFactors solutions that meet and exceed client needs.
- Lead client workshops to gather requirements, design solutions, and demonstrate functionality.
- Develop and maintain strong client relationships, ensuring high levels of client satisfaction.
- Support the sales process by leading proposals and client presentations.
- Lead a team to design, configure and test SuccessFactors solutions.
- Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership.
- Stay abreast of industry trends and advancements in learning technologies, including Skills Based Organisations (SBO), and advise clients on how to leverage these.
- Inspire others regarding the latest SuccessFactors releases and functionalities.
- Provide guidance and support to team members.
- SuccessFactors certification in Learning (essential). At least 2 other modules including Employee Central desirable in addition.
- Proven experience implementing and configuring SuccessFactors Learning, with a focus on requirements gathering, solution design, and client interaction.
- Strong understanding of the broader learning technology landscape, including experience integrating SuccessFactors LMS with other HR and learning platforms.
- Knowledge of Skills Based Organisations (SBO) and their implications for learning and development is a plus.
- Strong understanding of HR processes and best practices.
- Excellent communication, presentation, and interpersonal skills.
- Excellent analytical and problem-solving skills.
- Ability to work effectively both independently and as part of a team, managing client relationships and expectations.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Significant experience working in a consulting environment essential.