Senior Technical Analyst

Manchester City Council

  • Manchester
  • £41,771-46,142 per year
  • Permanent
  • Full-time
  • 7 days ago
About The RoleWorking hours: 35 hours per week - office basedContract type: PermanentClosing date: 10 September 2025Interview method: in personThis role is subject to:
  • BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
  • This is primarily an office-based role, working on-site at Manchester Town Hall Extension.
We are seeking a highly skilled Senior Technical Analyst to join our proactive ICT Cyber Security and Technical Configuration Service. This team provides operational security controls, guidance, assurance, configuration and compliance activities that support all products and platforms within the Council. Our mission is to protect networks, devices, and data from unauthorised access or criminal use by ensuring the confidentiality, integrity, and availability of information.In this role, you will be providing technical configuration excellence, drawing on your experience of end-user and server configuration and patching to deliver:
  • Provide continual improvement: Manage configuration improvements and updates through a continual feedback loop.
  • Your expert knowledge in new configuration systems: Actively manage and configure technical configuration through modern Intune management tooling.
  • An in-depth experience of legacy systems: Have a hands-on appreciation of GPO configuration and management, provide the ability to drill through static and shine a spotlight on relevant configuration and transpose where required to modern tooling.
  • AD and Entra: Have in-depth knowledge of user and device management in both worlds.
  • Provide secure build assurance: Use your experience to provide assurance and configuration excellence for a task-sequence based build cycle, be able to work with 3rd party hardware build providers to manage the device build and lifecycle.
  • Patch excellence: Own and manage the patch cycle in both the end-user device and server environments using both traditional and modern patching tools including SCCM (Config Manager, MS Autopatch and 3rd party tool management to provide operating system and 3rd party application patching across the landscape for physical and virtual devices.
  • Deliver Complicated Analysis: Provide reporting and have the ability to deliver complex technical concepts in plain English to all levels of staff and management.
  • Know MDM. Have a hands-on appreciation of mobile device management in both Android and Apple platforms.
  • Owning it. Bring assurance and ownership to your role, be thirsty to provide an excellent configuration service.
As part of our team, the successful candidate will play a crucial role in ensuring the security and integrity of the Council’s information systems. You will work closely with other IT professionals to develop and implement technical strategies, respond to incidents, and continuously improve our secure configuration posture. Your proactive approach and expertise in device configuration will help the Council remain resilient against the heightened global cyber threat landscape.Join us in managing the digital backbone of Manchester City Council and ensuring a secure environment for our internal staff, external partners, as well as the residents of, and visitors to Manchester.About the CandidateThe role and experience of the Senior Technical Analyst should include:
  • 5 years' prior hands-on experience in the management and configuration of virtual and physical devices in a busy corporate environment.
  • Intricate knowledge and insight into the OS patch cycle, patching methods and tooling to provide a competent service.
  • In-depth knowledge of Intune conditional access policies to provide security assurance, be prepared to own the configuration standards.
  • Full-insight into packaging and deploying sometimes complex applications using various methods through modern tooling.
  • Have an appreciation of modern security tooling in addition to knowledge and experience in the implementation of remediation scripting and ASR policies.
  • An overarching appreciation of virtual device management.
  • A strong understanding of ITIL (or equivalent methodology) to provide service delivery assurance.
  • The ability to produce high quality reporting utilising brilliant communication skills to deliver complex subjects in plain language.
  • Significant experience of IT Service Operations and associated risks and challenges.
  • We build bridges, you need the interpersonal skills to be able to engage with other teams.
  • Good knowledge of the relevant legislative framework and professional standards both within the ICT industry and in particular to a Local Authority.
About UsWe’re the local council for one of the UK’s most vibrant and diverse cities.Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester
Benefits we offer
  • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
  • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
  • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
  • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
  • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
  • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
  • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City CouncilAt Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.Support During the Process
  • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
  • Accessible Formats: Our
can be accessed through the "Accessibility tools" button at the top of our . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.Guaranteed Assessment SchemeWe guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
  • Members of the Armed Forces members or veterans
  • Current or former care leavers
  • Have a disability or long-term condition
  • If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.When You Join UsWe’re a Disability Confident Employer, offering:
  • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
  • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
  • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email .What we will need from you if you're successfulIn accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.Pre-Employment ChecksIf you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:
  • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
  • References: We’ll require references from your current and previous employer(s).
  • Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.Other relevant informationWe want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.For more information about the role, please ensure that you read the role profile attached.. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Manchester City Council