
CRM Executive
- London
- £28,000 per year
- Permanent
- Full-time
- Support the management of the event platform for all global travel trade events, along with overseeing the output of the meeting system.
- Collaborate closely with the CRM Manager to enhance both Pardot and EventsAir (event management platform).
- Assist the CRM Manager in the delivery and execution of all CRM projects.
- Partner with internal stakeholders to ensure smooth preparation and execution of event phase deliveries.
- Accurately and efficiently process all required systems administration tasks.
- Maintain a high level of attention to detail when delivering content or proofreading.
- Manage timelines effectively and ensure deadlines are consistently met.
- Manage ad-hoc tickets for EventsAir and Pardot.
- Oversee forms, phases, and content within the appointments system, as well as other CRM systems.
- Monitor the CRM calendar closely to ensure content delivery and phase deadlines are met.
- Previous experience working with a marketing automation tool (Pardot preferred, with knowledge of Marketo, Act-On, etc. a plus).
- Strong understanding of event management platforms.
- Familiarity with e-commerce technologies and platforms.
- A good understanding of the travel and events industry is desirable.
- 4 day work week - Friday's off!
- The flexibility of a hybrid working model and flexi hours.
- Paid travel opportunities
- A welcoming company culture that values innovation and personal development.