Band 3 Medical Workforce Administrator

NHS

  • Birmingham
  • £24,937-26,598 per year
  • Contract
  • Full-time
  • 2 days ago
The Medical Workforce Team is responsible for the planning, monitoring and coordination of all Medical Staffing issues across the trust; we are looking for an enthusiastic, proactive and motivated administrators to join our dynamic team covering all 4 sites across UHB.The role is a 12-month fixed term to cover maternity leave.Flexibility and team working are essential to deliver a high-quality service.The successful candidate will have a professional approach, excellent interpersonal and communication skills and a confidential and compassionate outlook. They will be well organised with the ability to work on their own initiative as well as within a challenging team environment that is pressured and work to strict timescales in order to meet the needs of the service.The successful candidate will have a good standard of education, excellent keyboard skills and be proficient in Microsoft packages. Training will be provided on in-house systems.Main duties of the job*To support the Medical Workforce Leads in delivering a proactive first-class service to the organisation in order to maintain the Trusts agreed establishment levels.*To undertake typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required.*To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.*Receiving and dealing with telephone enquiries as appropriate.*To maintain diaries as required.*Input and look up data on Trust IT systems in accordance with Trust policy.*Analyse and extract complex data sets from a number of different sources.*To ensure post is opened daily and dealt with accordingly.*Arrange meetings and appointments as necessary.*To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.*Photocopying, Scanning and filing letters and documents as required.About usUniversity Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a yearContractFixed termDuration12 monthsWorking patternFull-time, Flexible workingReference number13055Job locationsTrustwideMindelsohn WayBirminghamWest MidlandsB15 2THJob descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description* Job descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description*Person SpecificationQualificationsEssential
  • *Good General Education (eg. GCSE English and Maths A-C)
  • *RSA level II or equivalent experience
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment
ExperienceEssential
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using Trust IT systems
Desirable
  • *Experience of working in a busy environment
  • *Experience of working in Healthcare
Additional CriteriaEssential
  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites as and when required.
Desirable
  • *Ability to work under pressure and deal with stressful situations
Person SpecificationQualificationsEssential
  • *Good General Education (eg. GCSE English and Maths A-C)
  • *RSA level II or equivalent experience
  • *Business Administration NVQ level 3 or equivalent experience in an administrative environment
ExperienceEssential
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • *Experience of using Trust IT systems
Desirable
  • *Experience of working in a busy environment
  • *Experience of working in Healthcare
Additional CriteriaEssential
  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Good keyboard/ IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills.
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites as and when required.
Desirable
  • *Ability to work under pressure and deal with stressful situations

NHS