Practice Transformation Assistant - Disputes

Mishcon de Reya

  • London
  • Permanent
  • Full-time
  • 2 months ago
DescriptionThe DepartmentOur Technology team continues to go from strength to strength, playing a central role in firm-wide innovation and strategy. Far from being a support function, Technology is integral to the firm's growth agenda, backed by strong leadership engagement and sustained investment.The Product team is embedded within Technology and empowers fee earners to focus on law not on process. They enhance customer experience through smarter, simpler solutions, enabling the business to operate efficiently, growing innovation by collaborating and experimenting, driving the transformation agenda.Overview of the RoleThis role focuses on helping our disputes lawyers best use technology to do their legal work. It will involve helping lawyers get the best out of technology that they already have at their disposal, investigating new tools that we might buy or build and finding opportunities to automate and digitise workflow.Working closely with partners, fee earners, and knowledge professionals as well as colleagues in our technology and data teams, this role operates at the centre of the technology and data transformation agenda in contentious matters.This role would suit a candidate who has a clear passion for technology, a strong understanding of the litigation process and who is eager to solve problems through technology. We're looking for someone who is not afraid to experiment with technology and who will proactively try and solve technical challenges whilst continuously learning and upskilling themselves.Duties and ResponsibilitiesThe successful candidate will:
  • Transform practice of law processes to enable Mishcon to deliver exceptional client experiences.
  • Be responsible for transformation efforts in the disputes / contentious practice groups, covering ideation, prioritisation, communication and adoption.
  • Map, analyse and design legal processes, contributing to on-going/future solution design and implementation.Contribute to the assessment of internal and external technology solutions, matching new technology products with lawyer requirements, and ensuring that they meet requirements / are delivered efficiently and effectively in line with relevant use cases.
  • Assess whether requirements / use cases necessitate GenAI, automation or digitisation.
  • Support lawyers in their engagement with new suppliers and products.
  • Roll out improved ways of working (including new technology solutions, where relevant), with associated communications and training, to ensure behaviour change is effective.
  • Keep informed about the latest legal tech developments.
Skills/Experience
  • Strong understanding of dispute resolution processes, litigation lifecycles, and client service delivery models.
  • Experience working in or with legal teams (law firm or in-house legal department).
  • Hard working, proactive, enthusiastic and professional with high standards of execution.
  • A positive, 'can do' attitude.
  • A strong collaborator, with the ability to work with a range of different working styles.
  • Strong communication, both verbal and written.
  • Experience operating in a fast-paced environment undergoing significant change.
  • Someone relentless in the pursuit of innovative / creative solutions and solving practice challenges.
  • An innate curiosity for emerging legal technologies.
  • Ability to utilise and learn new technology.
What We Offer
  • Opportunity to shape the practice transformation future of a leading international law firm.
  • Hybrid working, flexibility, and a supportive learning culture.
  • Access to the Mishcon Academy for continuous personal and professional development.
  • Participation in legal tech and AI initiatives with global relevance.
  • A role in an inclusive and values-led organisation that celebrates diversity.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.About The Mishcon de Reya GroupThe Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore and Hong Kong (through its association with ). The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. Its work is cross-border, multi-jurisdictional and complex, spanning six core practice areas: and .The includes consultancy businesses , (in London, Singapore and Dubai), , and (in Hong Kong). The Group also includes , which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.#LI-Hybrid#LI-Hybrid

Mishcon de Reya