
Workshop Assistant
- Derby
- Permanent
- Full-time
- Converting new hire orders to hire contracts by picking, checking and packing items prior to despatch using a variety of shipping methods.
- Preparation of pre-hire documentation including hire contracts and printing of pre-published instruction manuals and test / calibration certificates.
- Preparation of courier waybills and manifests to complete the required shipping documentation.
- Initial inspection of returned goods to check for damages or missing items.
- Cleaning of product before and after hire.
- Loading and unloading vans.
- Maintaining stock levels or spares and accessories.
- Handling goods inwards for the building and distributing material to the relevant department.
- Providing support and assistance to staff and customers in order to provide excellent customer service in a business to business environment.
- Use of dedicated hire software and scheduling packages.
- Occasional deliveries of urgent orders (via company van)
- Ensure good housekeeping in all work areas to ensure that the company health, safety, quality and environmental policies and processes are adhered to.
- Experience within customer service or a similar role
- Able to work as part of a Team, supporting colleagues
- Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home
- Great communication skills – both verbal and written
- Customer-Focused with a commitment to delivering an excellent service
- Effective planning and organisation skills with strong attention to detail and accuracy
- Driving Licence