Access Hub Coordinator

NHS

  • Elephant & Castle, South East London
  • £12.88 per hour
  • Permanent
  • Full-time
  • 13 days ago
We are looking for four Access Hub Coordinator to join our team at the Harold Moody Health Centre on a permanent contract.Hours: 37.5 hours- full timeSite: Harold Moody Health Centre SE17 2GNSalary : £12.88 per hourIf you wish to apply please do so via this linkhttps://nexushealthgroup.nhs.uk/2025-application-formCVs will not be accepted without an application formPlease note, the post holder might require to do early shifts depending on business needs.Main duties of the jobIt is the role of the Nexus Access Hub Coordinators to assist our patients to access our services in the most effective way possible. To facilitate this the postholder will undertake the following :
  • Greet and assist patients in using our services
  • Handle Patient enquiries courteously, efficiently and with empathy.
  • Undertake administrative tasks with care and attention to details.
  • Understand and work with the team to meet the key perfomance indicators for this role
About usNexus was formed in 2016 with the merging of a number of established local practices in north Southwark.We look after a practice population of 76,000 patients spread across our 9 sites. The overall aim of Nexus Health Group is to provide a clinically excellent service to our patients, recognising the needs of our local population and to provide a learning and developmental environment for our staff. Our clinical approach is based on a foundation of clinical excellence, clinical leadership and clinical governance. We are a well recognised training organisation.Our 9 sites across north Southwark are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water.We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Associates, Paramedics, ANPs and Pharmacists. These site based teams are supported by Managers and administration staff, as well as centralised HR, IT, Clinical Administration and the Senior Management Team.All our sites function as traditional practices with a Site Manager and GP partners working in the practice. All sites are involved in GP training and increasingly training the wider AHP team such as nurses and PAs. Nexus works closely with the local PCN with 2 partners as Clinical Directors.DetailsDate posted21 August 2025Pay schemeOtherSalary£12.88 an hourContractPermanentWorking patternFull-timeReference numberA5226-25-0030Job locationsMedical Centre60 Thurlow StreetLondonSE17 2GNJob descriptionJob responsibilitiesPlease find attached the job description and the person specification to see the requirements of the role Job descriptionJob responsibilitiesPlease find attached the job description and the person specification to see the requirements of the rolePerson SpecificationQualificationsEssential
  • GCSE or NVQ Level 2 or equivalent experience
ExperienceEssential
  • Computer literate, including MS word, excel, PowerPoint and Outlook
  • Experience of providing support to patients and work colleagues
Person SpecificationQualificationsEssential
  • GCSE or NVQ Level 2 or equivalent experience
ExperienceEssential
  • Computer literate, including MS word, excel, PowerPoint and Outlook
  • Experience of providing support to patients and work colleagues

NHS