The Woodspeen - Head Waiter
- Newbury, Berkshire
- Permanent
- Full-time
We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.The Woodspeen began its transformation from a run-down country pub into a beautiful, contemporary restaurant and cosy bar. Designed with picture window to take full advantage of the breath-taking views over the West Berkshire countryside and an open kitchen where you can watch the chefs at work, creating their delightful dishes.Find out more about The Woodspeen by visiting our website:Job DescriptionWe are looking for an experienced and dedicated restaurant supervisors to assist the restaurant managers in the day to day running of the restaurant and deliver an exceptional service to customers.Our supervisor role is perfect for an experienced waiter, who prides themselves on perfect product knowledge, giving excellent service, and connecting with each guest that they serve. We are looking for someone who can set an example to our other waiters, and help to nurture and train them to be the best they can be.We ask for at least 1 year's experience working in a quality restaurant.About the Supervisor role:
- Provide exceptional service to our guests
- To successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our Perkbox scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme