
Senior Consultant, GBS - Finance Transformation
- United Kingdom
- Permanent
- Full-time
- Provide strategic guidance to clients on optimising their GBS, Shared Services, BPO functions, and Service Management capabilities, leveraging advanced technologies and best practices.
- Engage and collaborate with clients to understand their business objectives and goals and develop a plan for setting up or maturing their GBS, Shared Service our Outsourcing operations. This includes conducting feasibility studies, assessing organisational readiness, defining scope and objectives, visioning, and creating a roadmap for implementation.
- Conduct in-depth analysis of client data, identifying trends, insights.
- Prepare clear and concise reports, visualisations, and presentations to communicate findings effectively.
- Performing complex financial analysis to support business case development and benefits realisation.
- Foster strong client relationships, serving as a trusted advisor and maintaining a deep understanding of their business needs.
- Support market eminence efforts for GBS, including staying up-to-date with industry trends, emerging technologies, and regulatory changes that impact GBS, Shared Services, and BPO sectors.
- Work effectively as part of a team, contributing positively to a collaborative and supportive work environment. Share knowledge and expertise with colleagues, fostering a culture of continuous learning.
- Manage time effectively, prioritising tasks and meeting deadlines consistently.
- Experience in the GBS, Shared Services, and/or BPO, or equivalent, with a proven track record of delivering successful engagements.
- Experience in or around one or more of the disciplines, i.e., GBS and Shared Services strategy, business case development, operating model design and implementation, transition, BPO advisory, Service excellence/management, or equivalent.
- Excellent client relationship management skills, with a focus on building long-term partnerships and delivering exceptional client service.
- Deep understanding of industry trends, emerging technologies, and regulatory landscape impacting GBS, Shared Services, BPO sectors.
- Strong communication, presentation, and influencing skills, with the ability to effectively communicate complex concepts to diverse stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and address challenges effectively and creatively.
- Proficiency in Microsoft Office.