Administrator - Banbury Lodge
UK Addiction Treatment Centres
- Banbury, Oxfordshire
- £12.21 per hour
- Permanent
- Full-time
- Integrity & Respect
- Being accountable for our own actions
- Passionate about our services
- Having a humility & hunger to learn
- We LOVE success & encourage employee development for progression
- Simplicity & Excellence!
- Full training provided
- 28 days holiday, increasing to 33 days after 5 years of service
- Company pension scheme
- On-site parking
- Employee benefits and retail discounts
- Blue Light Card – exclusive discounts at major retailers
- BUPA Wellness Programme – supporting your health and wellbeing
- Employee of the Month Awards – with vouchers of up to £100
- To count and allocate client money on a weekly basis.
- To manage, update and change the office calendar as required.
- Ensure all timesheets and overtime are submitted within dates set out by the Finance Manager in order to process information for payroll in a timely manner.
- Act as point of first contact for telephone, email and face to face enquiries, answering those within the job holder's competence and diverting the remainder to appropriate colleagues.
- Undertake general administrative and clerical duties e.g. filing, photocopying, maintaining the office diary, minute taking, etc. to support the centre's service delivery.
- Assist with the recruitment and induction of employees and volunteers and maintain accurate and complete volunteer files. This job holder is a designated DBS evidence checker and on-site application processor.
- Develop and maintain accurate databases, records & systems in order to provide accurate and timely financial, statistical and monitoring information for reporting purposes when required for the Centre Manager and other relevant parties.
- Liaise with Finance to maintain an accurate Petty Cash system, ensure approved invoices are sent for payment and reporting client turnover.
- Place orders and liaise with suppliers and contractors to ensure goods and services are supplied in accordance with the requirements of the centre.
- Support the centre manager in the operation of the H&S system and environmental standards including those relating to food safety.
- Support the centre manager in notifying, sourcing and monitoring repair and maintenance tasks in premises used by the Company.
- Ensure security protocols for the centre and the people using the building are observed and both are kept safe and secure (this includes the issue and security of keys).
- Organising team activities such as monthly team meetings, minute taking, and updating the office diary.
- Occasionally supervise junior staff and volunteers in the proper performance of their duties
- Undertake such other duties as may be reasonably required by the Line Manager and/or the Senior Management Team or Directors.
- Minimum of Grade C in GCSE English and Mathematics (or equivalent qualification)
- Previous experience of administration duties
- Confidence to work on own initiative
- Strong team player and interpersonal skills
- Takes a proactive approach to problem-solving
- Strong organisational skills and the ability to prioritise multiple demands
- Proficient in using Microsoft Office and Outlook.
- Good written and verbal communication skills
- Strong customer service skills
- Ability to respond flexibly to the demands of the role
- Ability to engage in continuous professional development