
Water Leakage Analyst
- Hampshire
- Permanent
- Full-time
- The Water Leakage Analyst will be part of the team delivering the Leak Navigator service, providing back-office data analysis and reporting findings to customers.
- Analyse data from correlating noise loggers using Leak Insight software to identify “Points of Interest” (potential leaks) for customer investigation and repair.
- Review customer-reported on-site investigation outcomes (leak/no-leak results).
- Prepare and present data for visualization in Power BI dashboards.
- Participate in regular customer meetings to discuss Points of Interest and resolve queries.
- Provide logistical and organisational back-office support for colleagues deploying loggers or investigating Points of Interest in the field.
- Contribute to the identification, design, and implementation of improvements to Leak Navigator work processes.
- Report any security incidents, concerns, or potential vulnerabilities.
- Ensure compliance with ISO27001, ISO9001, and ISO14001 controls, policies, and procedures.
- Undertake training on company software and Power BI where required.
- Proven work experience with transferable skills relevant to the role.
- Understanding or experience of water leakage detection techniques (desirable but not essential).
- Proficient in data manipulation using Microsoft Excel or equivalent tools.
- Skilled in Microsoft Office and other common PC applications.
- Highly organised, methodical, and able to follow defined processes while maintaining accurate records.
- Strong analytical ability to evaluate numerical, graphical, and geographical data using logic, initiative, and curiosity.
- Excellent communication skills, with experience liaising with customers via email and online meetings.
- Collaborative team player, able to perform effectively under pressure and within tight deadlines.
- Quick to learn, adaptable, and able to contribute flexibly to a fast-growing environment.
- Educated to degree level or with equivalent professional training/experience.
- Strong numeracy skills with attention to detail.