Administration Support Officer

NHS

  • Bristol
  • £24,465 per year
  • Permanent
  • Full-time
  • 21 days ago
Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?We are looking for an Administration Support Officer to join our team! You will join our Podiatry team, supporting patients to optimise their experience.Main duties of the jobYou will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
  • Answering calls
  • Responding to patient queries
  • Booking appointments
  • Sending out appropriate patient communication
  • Registering referrals.
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.About usEver dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.Interested? View our benefits leaflet which you can find as an attachment on this vacancy.DetailsDate posted13 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annum, pro rataContractPermanentWorking patternFull-time, Flexible workingReference number083-7410845-SLJob locationsKnowle ClinicKnowle Clinic, Broadfield RoadBristolBS4 2UHJob descriptionJob responsibilitiesPlease see the attached Job Description for a full list of duties and responsibilities before applying for this position.Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted. Job descriptionJob responsibilitiesPlease see the attached Job Description for a full list of duties and responsibilities before applying for this position.Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.Person SpecificationExperienceEssential
  • Administration work relevant to the position applied for
  • Customer/client interaction
  • Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people
  • Good level of IT literacy
  • Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.
Desirable
  • Experience working in a health/social care or service oriented organisation
QualificationsEssential
  • NVQ 2 in Administration or equivalent experience
  • Numeracy and Literacy level 1 qualification or equivalent demonstrable skills.
Person SpecificationExperienceEssential
  • Administration work relevant to the position applied for
  • Customer/client interaction
  • Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people
  • Good level of IT literacy
  • Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.
Desirable
  • Experience working in a health/social care or service oriented organisation
QualificationsEssential
  • NVQ 2 in Administration or equivalent experience
  • Numeracy and Literacy level 1 qualification or equivalent demonstrable skills.

NHS