Events Programme Manager
Dobbies Garden Centres
- Edinburgh
- Permanent
- Part-time
- Lead and deliver a compelling programme of year-round events and community engagement activity for customers, creating experiences that bring people and communities together. All events should align with our brand purpose
- Collaborate with CSO and store operational teams to ensure a quality customer experience, with clear briefing process - build strong internal relationships
- Work with marketing, PR, online and digital stakeholders to drive awareness and ticket sales for all events
- Monitor trends and identify opportunities that will contribute to a successful events and community programme - build industry contacts
- Track and analyse event and community programme performance (pre and post events) to make sure we're maximising available capacity, driving participation and driving a strong ROI. Update internal stakeholders ongoing
- Deliver full activity analysis to identify experience and revenue gains for future planning
- Manage supplier relations and build strong relationships for collaboration
- Manage budget and develop the annual P&L, with ongoing monitoring to ensure on track and accurate
- Considerable manager-level experience with a similar events programming role
- Strong team player, working considerately with others
- Calm, focused and able to work under pressure
- Passionate about delivering the right outcome for the customer
- Proactive, driven to get things right every time, exceptional attention to detail
- Strong planning, prioritisation, presentation, and problem-solving skills. You'll need to be comfortable managing multiple tasks within tight deadlines and to budget
- Brilliant interpersonal skills - building relationships throughout the business and with external agencies, suppliers and relevant industry contacts
- Good negotiation skills - experience with external suppliers is ideal
- Ability to think strategically and to evaluate activity, using multiple data sources
- Budget management and P&L development experience
- High level of computer literacy, including word, excel and Powerpoint
- Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
- Holiday - enjoy a well deserved break with 33 annual leave days per year (pro-rata for part time)
- Discount - treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Hybrid working - a combination of office and home working to help balance your work life balance
- Pension - save for the future with our company contributed enhanced Group Pension Plan
- Season ticket loans - spread the cost of travel with an interest free loan
- Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust - seek confidential support, access to a Virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
- Study assistance - invest in your professional development with funded courses and qualifications
- The little things to keep you going through the day - free tea, coffee, and milk
- Collaborative office space - with access to our wellbeing room, learning resources and even a book swap
- Invites to our annual company conference, summer and Christmas social events