
Performance Media and CRM Manager - George
- United Kingdom
- Permanent
- Full-time
- Own the strategy, planning and delivery of performance media and CRM campaigns across both clothing and home
- Manage and develop two direct reports, supporting their growth and delivery
- Work closely with external media and CRM agencies to brief, optimise and review channel performance (including Paid Search, Paid Social, Display, Affiliates, and Email)
- Collaborate with internal teams across brand, trading, e-commerce, creative and analytics to deliver integrated campaigns
- Use data and insights to inform targeting, segmentation, and personalisation strategies across CRM and performance channels
- Lead test and learn roadmaps to improve campaign efficiency, engagement and customer value
- Partner with agency teams to monitor KPIs, generate reports and extract actionable insights
- Champion customer-first thinking and ensure all activity aligns with wider brand strategy and commercial goals
- Proven experience in managing multi-channel performance media (especially Paid Search and Paid Social) and CRM programmes in a retail or e-commerce environment Experience in Fashion or Home preferred but not essential.
- Strong agency management experience across both media and tech partners
- A strategic mindset with the ability to interpret data and turn insights into action
- Confident using performance and customer data to influence decision-making and stakeholder conversations
- Comfortable building relationships and working with cross-functional teams including trading, e-commerce, brand, and analytics
- Line management experience with the ability to support and develop a team
- Strong communication, planning and organisation skills
- A self-starter who thrives in a fast-paced, commercial environment
- Previous experience managing multimillion-pound performance media budgets
- Discretionary company bonus
- Company pension up to 7% matched
- Company Car allowance of £5,700
- 15% colleague discount in store and online
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.