
Senior Employer Solutions Manager - North west England and Midlands
- United Kingdom
- £50,000-55,000 per year
- Permanent
- Full-time
- Developing new business opportunities and manage accounts from mid-range (40k pa) to large multi-national and national clients (Tier two) (100k+ pa) – developing long term sustainable relationships and revenue via framework agreements where possible.
- Responsible for revenue generation and meeting minimum margin thresholds across multiple product income streams; ensuring client needs are met and opportunities for increasing revenue or improving revenue from the product portfolio is maximised.
- Supporting the professionalisation of HR and L&D teams; developing new business opportunities across the Tier 2 market.
- Maintaining effective targeting and pipeline management processes, ensuring ‘next steps selling’ is applied to increase conversions, transaction values and creation of sustainable accounts.
- Understanding the potential client’s needs and challenges using a consultative selling approach, with the goal of matching CIPD’s solutions to their business need.
- Designing comprehensive business proposals with the help of CIPD’s Subject Matter Experts (SME) that will lead to profitable solutions sales agreements.
- Managing and developing these new and existing accounts for sustainable long term business relationships and revenue growth.
- Meeting agreed sales, revenue, gross margin, and customer relationship (inc NPS) targets
- Working closely with Member and UK Market engagement teams to proactively respond to leads and queries, attending the CIPD events and offering a holistic presence in the region for customers.
- Engaging in a wide range of networking events to build relationships with HRDs and senior HR professionals across multiple organisations in Northern England.
- Proven Business Development experience
- Experience of business and customer relationship/account development at senior levels – able to forge strong, deep relationships with internal/external stakeholders and customers.
- Proficiency in all aspects of the sales cycle, including qualifying accounts, generating, and nurturing leads and closing sales.
- Experienced of producing high quality customer proposals and delivering presentations to clients.
- Excellent organisation and planning skills plus a proven ability to take a lead on delivering projects.
- Strong conceptual and analytical ability to generate insights that can be applied to our sales and account management activities.
- Good verbal and written communication skills; with an eye for detail and the ability to build relationships with internal and external stakeholders.
- Decisive, action-centred, ‘gets things done’, able to work under pressure and meet deadlines.
- Possess impact and presence, able to connect with people at all levels through outstanding interpersonal, communication and commercial skills.
- Digital literacy is important: Microsoft Office (especially Power Point and spread sheets skills) and experienced in working with Salesforce.