
Factory Direct Planner
- Milton Keynes
- Permanent
- Full-time
- Track deliveries in real-time using tracking systems and provide updates on shipment status to customers and internal teams.
- Proactively identify and resolve logistical challenges and issues that arise on route, communicating with stakeholders to ensure timely resolution.
- Act as a key point of contact for customers, drivers, and internal departments to facilitate smooth logistics operations.
- Maintain accurate records of deliveries, shipments, and related documentation.
- Contribute to initiatives that enhance efficiency, reduce costs, and improve overall customer satisfaction within the logistics process.
- Strong ability to organise daily activities, adapt to changing priorities, and manage resources effectively.
- Natural ability to analyze data, identify solutions to complex issues, and think logically.
- Excellent communication skills for effective collaboration with customers, and internal and external teams.
- Experience with transport planning software, tracking systems, and other relevant logistics information systems.
- A proactive attitude, attention to detail, and a customer-focused approach to service.
- Hybrid working.
- Bonus Scheme.
- Life Assurance.
- Enhanced Holiday Entitlement.
- Contributory Pension Scheme.
- Salary Sacrifice EV scheme.
- Employee Discount and Access to BSH Reward website.
- Training and Development Opportunities