Renewals Representative (German Speaking)
- United Kingdom
- Permanent
- Full-time
- Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate
- Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
- Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
- Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
- Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
- Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system
- Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license useage and proactively identifying risk points and track and resolve issues to comply with customer retention goals
- Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction
- Fluency in German, (Native/Bilingual)
- Highly organized, able to prioritize, multitask and have excellent time management skills, and ability to follow set procedures
- Clear track record of achieving targets
- Team orientated
- Proactive approach
- Experience of running customer calls and negotiating pricing with a customer first mindset
- Strong mathematical skills to ensure your ability to create complex pricing proposals
- Strong attention to detail
- Enthusiasm and ability to action constructive feedback, owning your own development growth
- Accountability