
X-Ray Field Service Engineer - UK East
- United Kingdom
- Permanent
- Full-time
- Perform maintenance and repairs on x-ray systems within your assigned territory. There may be other imaging modalities that we will also require you to adapt to in due-course and according to business needs.
- Troubleshoot complex, multi-symptom issues at the system level.
- Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
- Collaborate with fellow engineers, service centre teams, and account managers to deliver exceptional service.
- Manage tools, parts, and travel logistics.
- Complete all administrative tasks accurately and on time.
- Expect 35–40% travel within the region and beyond as business needs demand.
- HNC or equivalent qualification in engineering or a relevant technical field.
- Field service experience, ideally with medical imaging systems but full training will be provided with candidates with the right attitude.
- Strong communication and interpersonal skills.
- Self-motivated, organized, and able to work independently.
- Experience connecting to systems remotely using a secure connectivity platform.
- Competence with software loading, virtual machines, and general IT troubleshooting.
- Valid UK driving license.
- Fluent in English.
- Broader experience with other medical imaging modalities.
- Knowledge of DICOM and IT network troubleshooting.
- Experience on working with a Customer Relationship Management system.
- Project management experience.
- Serve our people, patients and customers
- Deliver the future of healthcare with focus
- Lead with a Lean mindset
- Empower entrepreneurial spirit
- Win together and have fun