Customer Service Assistant

University of Exeter

  • Exeter
  • £23,915 per year
  • Permanent
  • Part-time
  • 13 days ago
Finance, Infrastructure & Commercial Services (FICS)Exciting new projects with fresh food concepts within trend-setting operations. Central campusPermanent, Part time, term time - 30hrs per wk, contract, 27.45 wks per year. Christmas, April, July, August offOption to work up to 36.5hrs per wk and in different locations across campusSummary of the RoleWe are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided. There is the opportunity to work up to 36.5 hours per week if desired and the business need is present. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirementsPlease ensure you read the Job Description and Person Specification for full details of this role.BenefitsWe offer some fantastic benefits including:
  • 39/41 days leave per year
  • options for flexible working
  • onsite gyms and a cycle to work scheme
  • sector leading policies around
(up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy * stunning campus environments in Exeter and Cornwall, in the beautifulOur Equality, Diversity and Inclusion CommitmentWe are committed to ensuring are available for interviews and workplaces.Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.We are proud signatories of the and welcome applications from service people.Further informationFor an informal discussion about the role, please contact Duncan Tarrel,Job title Customer Service Assistant Job reference Q08110 Date posted 22/08/2025 Application closing date 08/09/2025 Location Exeter Salary The starting salary will be £23,915 (pro rata) Grade B depending on qualifications and experience Package Generous holiday allowances, flexible working, pension scheme. Contractual hours Blank Basis Blank Job category/type Hospitality, Conferencing and Events, Retail, Catering, Foodservice, Bars Attachments Job descriptionFinance, Infrastructure & Commercial Services (FICS)Exciting new projects with fresh food concepts within trend-setting operations. Central campusPermanent, Part time, term time - 30hrs per wk, contract, 27.45 wks per year. Christmas, April, July, August offOption to work up to 36.5hrs per wk and in different locations across campusSummary of the RoleWe are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided. There is the opportunity to work up to 36.5 hours per week if desired and the business need is present. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirementsPlease ensure you read the Job Description and Person Specification for full details of this role.BenefitsWe offer some fantastic benefits including:
  • 39/41 days leave per year
  • options for flexible working
  • onsite gyms and a cycle to work scheme
  • sector leading policies around
(up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy * stunning campus environments in Exeter and Cornwall, in the beautifulOur Equality, Diversity and Inclusion CommitmentWe are committed to ensuring are available for interviews and workplaces.Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

University of Exeter