Digital Experience Designer

OneAdvanced

  • Birmingham
  • Permanent
  • Full-time
  • 2 months ago
Role IntroductionThis is a new role in OneAdvanced’s Digital Experience Team.You will be joining OneAdvanced during an exciting period of transformation and optimisation as we continue evolve our digital experience — moving from traditional lead generation to a comprehensive SaaS customer journey through a new, scalable website that will grow alongside OneAdvanced.What You Will DoRole & ResponsibilitiesThe Digital Experience Designer will drive the design and delivery of world-class digital experiences that exceed our customers' expectations. As a key member of our team, you'll play a pivotal role in our optimisation programme, working closely with our Optimisation Manager to drive business growth. You'll be responsible for leading our digital design system, developing it to meet the evolving needs of the business, and ensuring seamless workflow and exceptional design output.Responsibilities
  • Managing the Digital Creative Designer, another new position within the Digital Experience team.
  • Ownership and continued development of our Figma based design system, updating existing components and designing new ones as required and ensuring alignment with Storybook.
  • Designing interactive digital experiences from animated hero images to full microsites.
  • You will lead and facilitate in person and remote workshops to further develop and optimise our digital experiences.
  • You will use data to inform design decisions and identify areas of focus for development, experimentation and optimisation.
  • You will work closely with the Optimisation Manager to research, understand and advise stakeholders on the highest converting customer journeys.
  • You will support our experimentation programme through contribution to ideation workshops and designing test variants.
  • You will conduct user research from ad hoc ‘Guerilla Testing’ to full lab style testing utilising a third-party agency you will engage and brief.
  • Working with marketing stakeholders to design or advise in creating page layouts or templates within our CMS.
  • Collaborating with the OneAdvanced Product UX team to align our digital design with Mosaic the product design system.
What You Will HaveYou'll have a proven track record of delivering customer-focused, high-quality digital experiences in a commercial environment, with a history of driving iterative design enhancements that drive commercial outcomes. You'll also have experience with experimentation and continuous revenue optimisation programmes, with a focus on delivering measurable results.Required Experience
  • Previous experience in digital experience design.
  • Demonstrable expertise using Figma ideally in conjunction with Storybook.
  • Demonstrable experience of creating and managing modular design systems.
  • Experience of concurrently managing multiple stakeholders at different levels across an organisation.
  • Experience of designing and facilitating ideation and design workshops in person and remotely.
  • Experience of specifying and utilising user research, ideally you will have run research interviews and sessions yourself.
  • Experience of data led design, utilising GA4 and similar tools to identify customer pain points and ideate solutions or candidates for testing.
Advantageous Experience
  • Experience of being part of an continuous optimisation or CRO programme.
  • An active interest or utilisation of AI design tools and techniques.
#LI-RL1What We Do For YouWellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
  • Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
  • Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
  • Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace
Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
  • Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important
  • Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
  • Income protection insurance – Providing you with support and assistance when you need it most
Recognition – Highlighting and rewarding the great work our people do
  • Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
Making a Difference – we provide opportunities to help our people make a difference to the causes they care about
  • MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
  • Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
  • Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger
Who We AreOneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.To learn more about working at OneAdvanced please

OneAdvanced