Customer Service Advisor
Candid Hire
- Hessle, East Riding of Yorkshire
- £26,500-27,500 per year
- Permanent
- Full-time
Shifts (40 hours/week):
- Wednesday Saturday
- OR Sunday Wednesday
Industry: Logistics & Supply ChainJoin a growing logistics business based in Hull as a Customer Service Representative key role supporting the smooth running of operations and ensuring excellent service for both clients and customers. This is a fast-paced, varied role where no two days are the same!The Role:You will be part of a busy, friendly team handling customer enquiries, resolving delivery issues, and ensuring everything runs like clockwork. If you love problem-solving and making customers feel valued, this could be your perfect fit.Key Responsibilities:
- Respond to customer queries via phone and email
- Investigate and resolve delivery and service issues
- Liaise with warehouse, transport, and third-party carriers
- Keep internal systems updated accurately and in real-time
- Maintain a professional, helpful approach at all times
- Previous experience in a customer service role (logistics or supply chain preferred)
- Strong communication and problem-solving skills
- Able to multitask in a busy environment
- Comfortable using IT systems and learning new tools
- A team player with a great attitude
- 22 days holiday (176 hours) + Bank Holidays
- BUPA Connect health cover from day one
- Pension scheme (auto-enrolment after 3 months)
- Positive and inclusive workplace culture
- Long-term opportunities in a stable and growing business
- 22 days holiday (176 hours) + Bank Holidays
- BUPA Connect health cover from day one
- Pension scheme (auto-enrolment after 3 months)
- Positive and inclusive workplace culture
- Long-term opportunities in a stable and growing business
We are sorry but this recruiter does not accept applications from abroad.