Business Fleet Account AssistantAs our Business Fleet Account Assistant, you'll be the go-to person who keeps our operations running seamlessly. By managing day-to-day administration, you'll give our Lease & Business Development Manager (LBDM) more time to grow relationships and expand our customer base. Your mission: deliver seamless service for our TGB partners, brokers, and end-users - making every order and handover an example of excellence.Key Duties & ResponsibilitiesTGB Lease Link AdministrationManage the TGB Lease Link system from order entry to deliveryEnsure SLAs are met and our reliability reputation is protectedCustomer & Broker LiaisonBe the first point of contact for Lease Link customers and brokersCoordinate vehicle deliveries and collectionsResolve queries quickly and professionallyOn-Site CoordinationMonitor progress on ordersArrange PDIs and accessory fitting/inspectionSupport transporters during vehicle arrivalsShowroom Handover ExperiencesServe as Toyota & Lexus Business ChampionDesign and deliver memorable handover experiences for fleet, KINTO, and localisation customersQuotation PreparationPrepare accurate, competitive quotations across all sales channels and funding optionsShort-Term Test DrivesOrganise and manage short-term test drivesEnsure vehicles are immaculate and ready on scheduleAdministrationHandle invoicing, registration approval, payment processing, and compliance tasksManage ad-hoc administrative duties to keep operations smoothCustomer CommunicationsBe the on-site business-hours contact for calls and emailsProvide prompt, professional responses to enhance customer satisfactionWhat We're Looking ForProven admin experience in the motor-trade or fleet sectorStrong organisational skills and a proactive, “get-it-done” approachExcellent written and verbal communication skillsExperience with CRM/lease-management systems (TGB Lease Link a plus) and MS OfficeCustomer-focused mindset with the ability to manage multiple prioritiesWhy Join Us?This is your chance to develop specialist knowledge in a dynamic motor-trade environment. You'll work hands-on with sales support, fleet operations, and customer engagement - all while helping our team deliver industry-leading service. If you take pride in keeping things running flawlessly and creating standout customer experiences, we'd love to have you on board.Apply now - and help us raise the standard for fleet account administration.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
