Franchise Sales & Training Manager

Neighbourly

  • Brackley, Northamptonshire
  • Permanent
  • Full-time
  • 21 days ago
ABOUT USNeighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year.Our Brands:
  • Pimlico Plumbers
  • Drain Doctor
  • Bright & Beautiful
  • Countrywide Grounds Maintenance
  • Dream Doors
  • Greensleeves Lawn Care
Brand Info:Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire.REPORTING STRUCTUREREPORTS TO:
  • Managing Director
DIRECT REPORTS:
  • N/A
KEY RELATIONSHIPS:
  • Managing Director
  • Business Development Managers
  • Bright & Beautiful Network of Franchise Business Owners
  • New Potential Prospects
  • Group Functions (Marketing, Finance, IT & HR)
PURPOSE OF THE ROLEThe Franchise Sales & Training Manager identifies and recruits prospective franchisees, manages the sales process from initial contact to agreement and delivers world class franchisee training to new franchise business owners. The training includes sales, operations, business management, recruitment and sets the franchise business owner up for success.A strong proven sales and training background is essential and the ability to build trust and rapport immediately whilst also being a good listener. This role ensures prospects are fully armed with all the information they need to enable them to make the decision to join the Bright & Beautiful network as a franchisee.The role will work with prospects and be able to explain the opportunity, the detailed business plan and cashflow forecast, so a knowledge of numbers is essential.High performance is crucial, ultimately the Franchise Sales & Training Manager would be the primary contact and trainer for all new franchisees joining our fantastic network.KEY RESPONSIBILITIES
  • Sell new franchise territories and franchise resales across the UK.
  • Work with prospective franchisees to establish suitability to join the Bright & Beautiful network
  • Deliver inspiring PowerPoint presentations to prospects, outlining the unique opportunity
  • Manage the sales process from initial engagement, through to completion of training
  • Complete understanding of the Franchise Agreement, as well as the legal process and be able to guide prospects through the process
  • In depth understanding of the business plan and financial forecasting
  • Deliver New Franchisee Training to candidates with credibility, knowledge and enthusiasm.
  • Be available to answer prospects questions via phone, email, webinars, and face to face meetings
  • Deliver defined sales targets & build a strong sales pipeline
  • Ensure all documentation is compliant in line with our Franchisee Agreement and fully complete
  • Contribute to Sales and Brand meetings to drive continuous improvement
  • Develop strong and positive working relationships with all colleagues and departments
  • Be an advocate for our Code of Values.
This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role.EXPERIENCE/SKILLS/KNOWLEDGEEXPERIENCE:
  • Extensive experience within a face-to-face sales environment
  • Demonstratable training experience (classroom based)
  • Franchise experience preferrable but not essential
SKILLS / KNOWLEDGE:
  • Demonstratable ability to follow strict compliance and governance within a legal and sales structure
  • Strong communication and interpersonal skills
  • Naturally sales driven with the ability to build rapport and credibility quickly and be accountable for sales targets
BEHAVIOURS
  • Confident and positive approach
  • Team player
  • Strong relationship builder
INCLUSIVITY STATEMENT
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.Brand: BB UK Bright & Beautiful

Neighbourly