Director of Marketing and Communications, The Savoy Hotel
- London
- Permanent
- Full-time
- Managing the in house team of 5 to ensure all areas of the marketing department are working effectively, efficiently and are focused on revenue generation in the short term and long term.
- Create, maintain and execute the short, mid and long term activities of the marketing department
- Be the brand champion, ensuring the hotel is making effective noise in the market place and negating risk from internal or external influences.
- Developing news in partnership with hotel operations and sales teams.
- Generating local, regional, and international media coverage through proactive strategies, including press releases, media pitches, alerts, interviews, and video news releases (if budget allows).
- Pitching content to print and broadcast media in key markets.
- Facilitating positive coverage of the hotel and its amenities by hosting journalists from pre-qualified media outlets in individual and group press trips.
- Developing and executing media events and promotions.
- Monitoring, tracking, and reporting on media coverage.
- Acting as a spokesperson and delivering key messaging.
- Providing ad hoc media training to key staff.
- Coordinating and executing brand identity strategies in alignment with Fairmont Corporate PR.
- Fostering beneficial relationships with key tourism PR counterparts, such as Visit London, the British Hospitality Association, Visit Britain, and partners at British Airways and United Airlines.
- Developing the annual PR plan and budget.
- Developing key partnerships and campaigns within the business community to enhance The Savoy’s reputation as Britain’s leading hotel.
- Creating and executing campaigns that position the hotel as:
- A leading civic benefactor.
- A top employer.
- A sustainable and environmentally responsible hotel.
- Establishing strategic partnerships with luxury brands to develop joint programs, including events, advertising, and community campaigns.
- Directing on-site photography and video shoots.
- Overseeing content for the hotel’s image gallery.
- Managing website content for The Savoy.
- Developing and updating hotel informational collateral.
- Advising the Sales & Marketing Director on advertising plans and campaigns, ensuring integration with press and promotional opportunities.
- Developing and implementing a crisis communications plan in conjunction with operations teams.
- Conducting crisis communications training for key executive staff.
- Outstanding communication skills, both written and verbal.
- A confident and dynamic speaker, able to interact effectively at all levels of the organization.
- Enthusiastic and positive personality with the ability to build trusting relationships.
- Proven organizational skills, with the ability to work independently and meet deadlines.
- Relevant experience and skills in media relations, community involvement, and marketing communications.
- Competitive salary, pension, and life assurance
- 31–33 days of holiday (including public holidays)
- Cashback for wellbeing/healthcare expenses & Perkbox
- Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay at The Savoy after probation
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access, cycle-to-work scheme and Virgin Active membership discount
- Season ticket loan for commuting
- Employee assistance program
- English classes, optician reimbursements, and local discounts for F&B and retail
We are sorry but this recruiter does not accept applications from abroad.