Senior Billing Coordinator

K2 Corporate Mobility

  • Guildford, Surrey
  • Permanent
  • Full-time
  • 30 days ago
Senior Billing CoordinatorJob type – Full time, 40 hours per weekContract type – PermanentHybrid working – 2 days office – 3 days working from home (after successful probation)Location- Guildford, SurreyClosing Date: 17th August 2025About usK2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner – an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process.Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers.We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family.Why we need you.. At K2 Corporate Mobility, we believe that our people are our greatest asset. We are looking for a dedicated and detail-oriented individual to join our team as a Senior Billing Coordinator. Your expertise in billing operations, combined with your ability to mentor and guide a team, will be crucial in ensuring our billing processes are accurate and efficient. You will be joining a dynamic and collaborative team that values innovation, precision, and a strong sense of ownership. If you are someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering exceptional service, we would love to have you as part of the K2 family.Therefore, if you possess the K2 family spirit and ethics and has the necessary skills to perform the above role as detailed in the experience section, please apply submitting a CV and covering letter.More information can be found at:If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobilityThe RoleThe Senior Billing Coordinator is responsible for supporting the Group Billing Manager on delivering monthly billing targets. This involves supporting and guiding the team as well as providing training where required. Ensuring the team are meeting required KPI’sReporting to the Group Billing Manager, the Senior Billing Coordinator will work and support various key stakeholders to ensure service delivery is being met. Providing reports and updates on a regular basisMain Duties and Responsibilities
  • Supervise and manage day-to-day billing operations to ensure accuracy and compliance with company policies.
  • Review invoices for completeness and accuracy and generate complex billing clients regular reporting
  • Act as a first point of escalation for complex or non-standard invoicing cases
  • Reconcile billing discrepancies and resolve customer billing issues promptly.
  • Collaborate with internal teams, including Finance, Sales, and Customer Service, to ensure seamless billing processes.
  • Develop and implement best practices to streamline billing procedures.
  • Maintain standard operating procedures (SOPs), client-specific billing instructions, and training materials
  • Train and mentor Billing Coordinator staff, providing guidance and support as needed.
  • Prepare and analyze billing reports and provide insights to management.
  • Ensure compliance with applicable laws and regulations related to billing and financial reporting.
  • Provide supporting documentation for auditors
Experience: Skills /Abilities & Knowledge
  • Strong billing experience in a multi-client or multinational environment
  • Attention to detail and a strong sense of ownership over invoice accuracy
  • Interpersonal skills.
  • Able to manage workload independently and act as a mentor to junior team members.
  • Ability to communicate effectively face to face or in writing and able to adapt your communication style relevant to the level.
  • Ability to motivate oneself, other individuals (within the team and the wider K2 family) & the team.
  • Effective organisation and delegation skills.
  • Forward planning and strategic thinking, with the ability to realize objectives into fruition.
  • Commercial awareness.
  • Ability and knowledge of mentoring, to bring the best out in individuals.
  • Knowledge of credit control.
  • Knowledge of general accounting procedures.
  • Ability to meet deadlines.
  • Adaptable to change and works well under pressure.
Training and Education
  • Experience in the complex billing environments with global operations.
  • Knowledge of financial regulations and compliance standards.
  • Proficiency in Microsoft Excel and other financial analysis tools.
Benefits25 days annual leave increasing with years of serviceBirthday leaveEnhanced Maternity & Paternity payRemote working policyPrivate Medical Insurance after 1 years’ serviceDeath Inservice (x4 times salary)Electric Car schemeRole related BonusCompany Cash PlanGreat Place To Work® BoilerplateAt the beginning of 2025, K2 was recertified globally as a Great Place To Work®.is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role.As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience.K2 are a Disability Confident Committed Employer.Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check.Please contact the HR team at if you need reasonable adjustments to participate in the recruitment process.We look forward to hearing from you.

K2 Corporate Mobility